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MetTel Meeting Communications Needs Worldwide
Previously Published to TMC Net’s MSP TODAY NEWS Provider of customized, integrated and managed communications solutions, MetTel announces a global expansion project that will cater to enterprise businesses in over 170 countries, worldwide. Through this expansion, enterprise companies will have their needs met by “a true, global solutions provider.” MetTel facilitates the deployment and management of technology-driven voice, data, wireless and cloud solutions that easily integrate with cloud-based software. Key markets were identified and have become the result of the expansion initiatives. China, Japan, Germany, the United Kingdom, Russia and Brazil were of these regions expanded into. “The continuity challenges that global organizations typically face are staggering,” points out Andoni…
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eBay Enterprises Simplifies Omnichannel Controls
PREVIOUSLY PUBLISHED TO TMC NET’S WORKFORCE OPTIMIZATION SOFTWARE eBay (News – Alert) Enterprises has begun optimizing omnichannel opportunities for a more innovative customer experience, which means so much for this online auction superstar. Leveraging OpenSpan, a pioneer and trusted brand in automation and intelligence solutions, eBay will drive improvements to both process and technology advancement in the enterprise environment. Employee productivity and morale will increase, as transactions are streamlined to engage both employees and customers more efficiently. Intelligence data will allow eBay to understand these transactions and allow them to better educate retail clientele on buyer behavior and purchasing habits. Through this partnership, better service will be delivered to both buyers…
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MeetingMogul Releases Enterprise App Targeting Traveling Professionals
PREVIOUSLY POSTED TO TMC NET/PHONE.COM’S VIRTUAL OFFICE Enhancing productivity through more efficient communications in the mobilized workforce model, an enterprise version of MeetingMogul adds features that also enrich the mobile conference experience. Folio3 Software, Inc., creator of MeetingMogul, has implemented new features specifically designed to cater to the needs of the traveling business professional and remote access teams that rely heavily on centralized mobile applications that allow for on-the-go collaboration and communication, across multidisciplinary units within the organization. Allowing enterprise executives to take control of conference calls and influentially lead teams into successful business execution, MeetingMogul gives remote teams the ability to remain unified in the workforce and flexible to…
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GAWK, Inc. Acquires Connexum, Will Triple Annual Revenue
PREVIOUSLY PUBLISHED TO TMC NET’S CLOUD CONTACT CENTER GAWK, Inc. is essentially an advanced data center solution with efficient cloud-based servicing and a content delivery network. This week, GAWK announced its acquisition of Connexum. This deal is set to increase annual revenues for the company at an upwards of $6 million. This acquisition will also include Connexum’s wholesale telecommunications carrier with associated product and service lines. All assets of Connexum will now belong to GAWK and will mark the third acquisition for the company in a strategy to grow cloud-based communications services. GAWK grew interested in Connexum’s position within the VoIP sector, which spurred this acquistion. This merger will ripple…
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Blue Jeans Network Leverages Feedback from Influential Client Base
PREVIOUSLY PUBLISHED TO TMC NET’S WEBRTC SOLUTIONS With a mission to “make video communications as easy and pervasive as audio communications are,” Blue Jeans Network continues its journey in “enabling more effective collaboration at work, at home and on the road” through its most recent release of Blue Jeans 3.0. Blue Jeans Networks plans to deliver superior customer experiences, across platforms by streamlining interface integrations, which include Slack, WebRTC Support and Canvas. The goal here is to enrich real-time video experiences for the modern employee. The Blue Jeans Network has estimated an annual consumption of over a billion minutes of face-to-face interaction through their server. It is interesting to note…
