Jessica N. Abraham | Designer. Writer. Publicist.

19+ Years of Expertise in Digital Marketing, Social Branding and Public Relations.

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  • Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care
    Business,  Technology,  TMC Net Contributions

    The Difference Between Enterprise and Mid-Size Customer Service Solutions and Why Aspect is a Big Deal

    January 6, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S OMNI-CHANNEL CUSTOMER ENGAGEMENT As decent-sized business, expanding services to overseas clientele, you might wonder how you fit into “the mix.” Is your company considered a mid-sized business? Or, is it an enterprise? Both come with distinctive needs, and yet it always comes down to whatever it is that the business is looking to achieve. When understanding which grade of solutions your business requires, take a step back and analyze your business. Identify your direct needs – and what solutions would best help your business to excel. The same is no different from customer service solutions. What you will find out is quite surprising, really. In a…

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    Smart Buildings, HVAC, Indoor Air Quality, WiFi, Connected Devices, Internet of things, IoT,

    Delphi360™ to Officially Launch, Improve the Work Environment and Change Indoor Air Quality Forever

    September 7, 2021
    Contests,Content Development, Tech News, Technology, Technology News, Content, Customer Experience,Demand,Digital Pivot,Downloads,Exclusivity,Gamification,Giveaways,Incentive-Based Selling,Interaction,Marketing,Mobile Advertising,Mobile App Development,Mobile Marketing,Niche Markets,Personalization,Popularity,Sales,Sampling,Stud,ySurvey,Talent Zoo,Technology,Testing,U,IUser Experience,UX,Compulsive Behavior,Connected Devices,Consumer Interests,Convenience,Couponing,Digital Pivote,Commerce,Exclusive Offers,Locational Shopping,Maryann Moschides,Mobile Advertising,Mobile Incentives,Personalized Experiences,Scanbury Shopper Survey,Shopper Experience,Shopping Habits,Study,Talent Zoo,Behavioral Analysis, Personality Types, Personality Traits,Technology News, DIgital Pivot, Tech, Technology News, Technology,

    5 Necessary Elements for Effective Mobile App Development

    February 9, 2016
    Conferences,Digital Marketing,Examiner,Fundraising,Home-Based Business,Internet Marketing,Jody Urguhart,Non-Profit Organizations,Online Conferences,Online Event,Orlando,Professional Edge,Small Business,Social Awarness,Social Branding,Social Media,Social Media Awareness,Social Networking,The Vault,Trade Shows,Web Conferences,Webinars,Womanhood,Women in Business,Women on the Edge,Workshops,

    Women on the Edge | Using Social Media for the Pursuit of Passion in Womanhood

    October 15, 2013
  • Android,CES,Connected Gym,Connected Run,Consumer Electronics Show 2016,Creative Technologies,Design-Driven,Digital Pivot,First Music Activated Treadmill,Connected Devices,IoT, Internet of Things,Peloton,Google Maps,Nautilis,Interactive Treadmill,MyWellness Cloud,Running Music,Street View,Talent Zoo,Technogym,Technology,Technology News,UNITY,World of Health and Fitness,Digital Gadgetry, Digital Pivot,
    Business,  DigitalPivot,  Technology

    The World’s First Music-Activated Run to Debut at CES 2016

    January 5, 2016 /

    PREVIOUSLY PUBLISHED ON TALENT ZOO’S DIGITAL PIVOT Technogym, an innovator in the World of Health and Fitness, is releasing a product that will literally have fitness junkies running to get it. A company that has prided itself on technology and design-driven product lines, Technogym now gives you “happy feet” for yet another fabulous reason — the “World’s First Music Interactive Treadmill!” Well, duh! It’s about time! We have been waiting for one of these babies! Companies like Samsung and Creative Technologies have been “auralating” for years, analyzing us and selecting music based on our current mood. So why hasn’t anyone put this technology into a treadmill? Probably liability concerns. The…

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    Vint Cerf, Lettrs App, Digital Pivot, Co-Founder Internet, Father of the Net, Written Correspondance, Font, Calligraphy, Personalization, Technology News, Mobile Application

    Dear Internet: Father of the Net Speaks Up!

    September 14, 2015
    Diversity, Black Lives Matter, Black Bloggers Connect,Blogger Week,Blogger Week 2014,Civics,Content Development,Content Management, Systems,Digital Media Mavens,Education,Entertainment,Examiner,First Annual Blogger Week,Marketing,Multicultural Event,Online Event,Examiner,The Power of Blogging,Power of Viral, Power of The Hashtag,The Vault,UN Conference,Washington DC

    First Annual Blogger Week UnConference 2014 to take place in Washington DC

    February 25, 2014
    CBD Vape, Mood Management, Canopy Growth, Cannabis, Medical Cannabis, Mental Health, Toxic Free Vaping, Healthy Vaping, Health and Wellness,

    Change Your Mood with a Quick Hit: Canopy Growth Launches whisl, First-Ever CBD Vape

    September 15, 2021
  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,
    Business,  Technology,  TMC Net Contributions

    How Millennials are Shifting the Cloud Contact Center in 2016

    January 4, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S CLOUD CONTACT CENTER According to Datamark, there are six contact center trends to watch this year. In case you didn’t get the memo, 2016 is already here; and the future of our cloud contact centers will to be reshaped by our millennial generation.  These young, social savvy professionals are hungry for innovation, full of passion and really hate to be tied down. They were born with a silver keyboard glued at the fingertips and are now powering a $2.45 trillion marketplace. Everything powers on. Everything is connected. One thing that often goes unsaid about millennials is that they are truly workaholics. Many of them are content…

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    Apple, iPad, iPhone, FAANG, The Vault, Examinier, Announcements, Launch, CES, HandScape, HandyCase, Technology, Tech News, Innovative, Mobile Device, Multisensory, Touch Screen,

    See-through and dual sided swipe technology | Is this Apple’s big announcement?

    September 8, 2015
    Independent Artists, Independent Hustle, Independent Distribution, TuneCore, Sony Red, The Orchard, Universal, Music Distribution, Entertainment, Too Lost, Monetization, Marketing, Branding, Sales, Hirschhorn, Spotify, Tidal, Gregory Hirschhorn, Apple Music, Amazon, Shazam, Tik Tok, Distribution Network, Power Distribution, Music Streaming, Creative Artists,

    Independent Artists Find An Ally | Major League Distribution Without Selling Their Souls

    January 22, 2021
    DISC Personality Types, DISC Theory, Personality Traits, Dominance, Influence, Stability, Compliance, Social Media, Marketing, Internet Marketing, Facebook, LinkedIn, Twitter, Instagram, Reddit, Snapchat, Business, PeopleKeys

    Social Media Activity, Based on Personality Type

    October 24, 2019
  • Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care
    Business,  Technology,  TMC Net Contributions

    Resolve to Keep Your Customers Happy in 2016

    January 4, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S OMNI-CHANNEL CUSTOMER ENGAGEMENT As productivity literally falls into our hands, and technologies allow for better integration of our most precious business tools, cloud contact centers are working hard to plan their roadmap for 2016. While some of us have been working diligently through the holiday season, many of are returning to the control boards for the first time since last year! As we enter 2016, many of us are ambitious and excited about what is rumored to come. We have set goals through resolutions of things we are inspired to achieve – and we will. Aspect (News – Alert), a developer of omni-channel customer engagement solutions, did…

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    TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,

    Only One-Third of Businesses Have Adopted Cloud-Based, Unified Communications

    November 20, 2015
    Next Generation Communications, IP Transformation, Advanced Broadband Networks, Digital Lifestyles, Eco-Sustainable Telco Solutions, Dynamic Enterprise, Service Delivery Environment, Advanced Broadband Networks, End to End Transformation, Advanced Business Models, Business Transformation, Services Transformation, Service Delivery Platform, Killer Telco Environment and Managed Telco Services, Next Generation Communications, IP Transformation, Advanced Broadband Networks, Digital Lifestyles, Eco-Sustainable Telco Solutions, Dynamic Enterprise, Service Delivery Environment, Advanced Broadband Networks, End to End Transformation, Advanced Business Models, Business Transformation, Services Transformation, Service Delivery Platform, Killer Telco Environment and Managed Telco Services

    Alcatel-Lucent Successfully Completes First Stage of Polish Maritime Safety Initiative

    December 7, 2015
    LTE, LTE Advanced, Wimax, Smart Phone, wireless backhaul, mobile Apps, Long term evolution, 3GPP, GPRS, EDGE, Edge evolution, UMTS, HSDPA, HSUPA, HSPA, FOMA, 3G, 4G, 4G Wireless, Broadband wireless, 3GPP+, 3GPP, HSPA+, 1xRTT, ETSI, Fourth generation wireless, iBurst, wireless, HiperMAN, WiBRO, GAN, Ericcson, Qualcomm, MIMO, SDM

    European Union Considers Sweeping Changes to Mobile Landscape

    December 11, 2015
  • Lifeprint,Augmented Reality,Connected Devices,Content Development,Digital Pivot,Innovative Media,Instant Pictures,IoT,Internet of Things,Media,Motion Pictures,Movies,Photography,Polaroid 2016,Talent Zoo,Technology,Technology News,Announcements, GoPro, Live Streaming, Twitch, Gamification, Comic-Con, Examiner, The Vault, Microsoft,Live, Live Events, Live Video, Strategic Partnerships, Video Content, XBox Live, Xbox One,
    Business,  DigitalPivot,  Technology

    Photography Changed Forever: A Bandwagon Even Mr. Walt Disney Would Jump On!

    December 29, 2015 /

    PREVIOUSLY PUBLISHED TO TALENT ZOO’S DIGITAL PIVOT It seems that 2016 will be far from a boring year. With so many IoT devices hitting the markets, many of us just won’t know how to act. For the photographer still in love with film, this message is especially for you! Set for release in August, we won’t even be able to look at photographs the same again…literally! Originally planning a 2015 release, LifePrint just didn’t “click” with audiences who didn’t quite “get” IoT technology and digital imagery – or what they could potentially bring. An August 2014 Kickstarter campaign proved unsuccessful. But, with the passion and persistence, LifePrint reemerges from the start-up…

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    Diversity, Black Lives Matter, Black Bloggers Connect,Blogger Week,Blogger Week 2014,Civics,Content Development,Content Management, Systems,Digital Media Mavens,Education,Entertainment,Examiner,First Annual Blogger Week,Marketing,Multicultural Event,Online Event,Examiner,The Power of Blogging,Power of Viral, Power of The Hashtag,The Vault,UN Conference,Washington DC

    First Annual Blogger Week UnConference 2014 to take place in Washington DC

    February 25, 2014
    Takyon, Smart Contract technology, Technology, Business, NewsBreak, EVs, Electric vehicles, Clean Energy, Infrastructure, GreenTech, CleanTech, Payments, Credit Cards, Crypto, Cryptocurrency, Blockchain, Polygon, Ethereum, MATIC, ETC, BTC, Electric Vehicle Chargers, EV Charging,

    New Smart Contract Technology, Takyon, Fuels EV and Energy Savings While Growing Clean Energy Infrastructure

    February 14, 2023
    TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,

    Outsourcing the Right Way: An 8-Step Program Ahead

    November 18, 2015
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