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Bell Labs Study Delivers Connectivity and Support Intel for Service Providers
PREVIOUSLY PUBLISHED TO TMCNET’S NEXTGEN VOICE Faced with issues in connectivity, families are competing for signal strength in powering their personal and shared devices through Wi-Fi signals. Bell Labs (News – Alert) recently released a study, informing consumers that simplifying digital home networks will lead to easier connectivity and reduce the need for technical assistance or home service repairs. Now, all fingers are pointing to the service provider, who currently holds all the cards to innovation. In fact, skyrocketing service costs and rising monthly service fees are directly associated with complexity on consumer gateways. Instead, Bell Labs proposes that service providers can reduce operating costs by simply creating virtual gateways within…
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Vidyo, Inc. Teams up with Genesys AppFoundry for Interactive Video Service Experience
Previously Published to TMC Net’s Omni-Channel Experience Vidyo recently announced that its patented video conferencing technology will become part of a new marketplace, Genesys AppFoundry, which is poised to provide brands with innovative customer experience solutions. This partnership will allow businesses to enter face-to-face conversation with Genesys contact center agents, providing live human interaction to the customer service experience. “Today, 75 percent of customer journeys start on mobile, web or social and this trend is only accelerating,” said Merijn te Booij, Executive Vice President of Product and Solution Strategy at Genesys. “Response to this digital imperative is increasingly important for companies competing on the battleground of customer experience.” Most businesses…
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Smart Shoes Kicking Jordan to the Curb and Doing the MoonWalk…Literally!
PREVIOUSLY PUBLISHED TO TALENT ZOO’S DIGITAL PIVOT We have all heard of the Internet of Things (IoT), but what about the social media of things? In 2016, we will be seeing a shift in wearables that will bring us all closer together. We will also see a shift in how we connect with one another. Many product developers are finding ways to “reinvent the wheel,” and apparently shoe designers are no different. MoonWalker, on the other hand, is not reinventing the wheel; they are changing the game. Launching an IndieGoGo Campaign, MoonWalker already has people talking about the new direction of wearables…social shoes that defy gravity will “kick” it all off! Ladies…
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LinkedIn, CareerBuilder and Indeed Amongst Many Making Big Data Changes to the Job Search Industry for 2016
Previously Published to TMC Net’s World News Column LinkedIn (News – Alert), like so many other job search companies, are reworking their madness to compete against big data analytics. According to TechCrunch reports, LinkedIn will slowly be rolling out changes in the way LinkedIn looks and is currently being used. Actually, only 10% of LinkedIn’s 400 million-member database will get first glance of this platform before the official rollout, which is set for early next year. As for LinkedIn’s main focus for the upcoming New Year, job listings will become more informative and more social, allowing users to compare themselves against previous applicants and employees at the company. More information about…
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Burnt-out Teams Lead to Turnover without a KISS Strategy
Previously Published to TMC Net’s World News Capella University (News – Alert) has released a 2015 State of the Industry report that breaks down how businesses are spending over $1200 a year on employee training and development. Employees are spending 32 hours per year in training associated with managerial and supervisory positions, mandatory training and compliances. While it is never a bad idea to provide development opportunities to your internal teams, what are you doing to keep them? According to TechTarget, “Employee engagement strategy improves the customer experience.” In fact, more businesses have placed employee engagement strategy on their “to do” lists than ever before. They have realized that the most…
