Business, Technology, TMC Net Contributions

It’s 2016, and We Still Lack Preference for Virtual Meetings. Here’s Why.

March 18, 2016 No Comments

Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,

PREVIOUSLY PUBLISHED TO TMC NET’S REAL TIME COMMUNICATIONS With the mobile workforce revolutionizing businesses, both small and large, it’s becoming more conventional to meet our clients and business partners for a quick chat over the wire. While it’s pretty cool to think back to where we were just ten years ago, we’re still not as far as we would think. In fact, GFK, a firm dedicated to market research in Technology, reveals that only a […]

Business, Technology, TMC Net Contributions

Real-Time Messaging: To Be or Not to Be Productive

March 18, 2016 No Comments

PREVIOUSLY PUBLISHED TO WEBRTC’S REAL TIME COMMUNICATIONS BetterCloud, a blog community that periodically releases research data related to the Tech World, recently released findings of a survey covering the trends for cloud-related activity within the Enterprise realm. More than 1600 total IT professionals and end-users participated in the poll. Of those surveyed, 76 percent of them came from small-to-medium sized businesses with 14 percent from large-sized organizations. Everyone else fell between the gaps. With such […]

Business, Technology, TMC Net Contributions

ShoreTel Expands Globalization Growth Through HYBRID System and Voxbone Partnership

March 2, 2016 No Comments

PREVIOUSLY PUBLISHED TO TMCNET’S UNIFIED COMMUNICATIONS ShoreTel, provider of unified communications solutions and phone systems, has decided to partner with Voxbone in extending the reach of its Cloud PBX Service. Voxbone is a global provider of virtual local and business-centric telephone numbers, serving both individual and enterprise consumers. Impacting global expansion strategies, ShoreTel’s partnership with Voxbone will enhance enterprise operations, by allowing clients to be reached by customers outside of their current territories and markets. […]

Business, Technology, TMC Net Contributions

Empire Access Ditches Legacy Systems, Implements GENBAND

February 16, 2016 No Comments

PREVIOUSLY PUBLISHED TO TMC NET’S REAL TIME COMMUNICATIONS GENBAND, provider of real-time communications solutions, recently announced the release of a Network Transformation solution through Empire Access, a state-of-the-art provider of fiber optics. The Network Transformation tool, a software-based solution, has implemented the GENBAND C15 Call Controller in maximizing and upgrading Empire’s communications systems, taking them into the new generation of telecommunications capabilities. The C15 Call Controller has made a name for itself in the past, […]

Business, Technology, TMC Net Contributions

A Connected Experience Capitalizes on the Power of Wi-Fi

November 30, 2015 No Comments

iot, m2m, drone, fog computing, edge computing, smart home, smart city, connected home, smart transportation, wireless, big data, iot power, cloud computing, infrastructure, security, cybersecurity, manufacturing, supply chain, IIoT, industrial IoT, autonomous

PREVIOUSLY PUBLISHED TO TMC NET’S IOT EVOLUTION A connected experience platform, Aerohive Networks’ new suite of enterprise technologies has been released that is designed to enable businesses to, according to Yahoo! Finance, “unlock the future potential of Wi-Fi” through its cloud networking architecture. “The intersection of mobility and cloud networking gives every organization the chance to transform how they serve their customers,” said David Greene, SVP and CMO, Aerohive Networks. “Our Connected Experience platform […]

Business, Technology, TMC Net Contributions

All Cycles Lead to Unified Customer Service, Enhanced by Automation

November 30, 2015 No Comments

PREVIOUSLY PUBLISHED TO TMC NET’S REAL-TIME COMMUNICATIONS Survata Research Partners recently carried out a survey on behalf of FollowAnalytics and Gigaom Research on mobile app utilization by enterprise users. A focus group of 450 mobile marketers was surveyed on their mobile activity and the results of mobile marketing in 2015. To better understand the priorities and needs of marketers across some of the world’s most leading brands, the survey sought to find the root of […]

Business, Education, Technology, TMC Net Contributions

Virtual Reality from Google: Headed to a K-12 Near You

November 23, 2015 No Comments

PREVIOUSLY PUBLISHED ON TMC NET’S REAL-TIME COMMUNICATIONS Google has partnered with Subaru to bring fifteen major cities a new, exciting and highly engaging technology to assist within the learning environment. Teachers will receive tablets for themselves and ASUS smartphones for students that will be converted into virtual reality devices via Google Cardboard, similar to nostalgic Mattel Viewmasters. Devices will be synched through a central router, which will also be included in the Google Expedition kit […]

Business, Technology, TMC Net Contributions

Sorry, Eavesdroppers: BlackBerry SecuSUITE Delivers Government-level Security to Mobile

November 23, 2015 No Comments

Call Accounting, Telecom Cost Management, Telecommunications, ISI, Call Recording, Content Management, Mobile, Connected Devices, Unified Communications,

PREVIOUSLY PUBLISHED TO TMC NET’S CALL RECORDING As BlackBerry continues fulfilling pre-sales of a November 6 release of BlackBerry Priv, CrackBerry, the survivors’ guide to everything Blackberry, fills us in on BlackBerry’s SecuSUITE for Enterprise app. This app will be available later this week for BlackBerry 10, Android and iOS. This app is structured to allow VoIP technology to conduct secure, untapped conversations across the globe. This security is set at the maximum security level. […]

Business, Technology, TMC Net Contributions

2015 Report Reaffirms Contact Center Business Model

November 23, 2015 No Comments

PREVIOUSLY PUBLISHED TO TMC NET’S CLOUD CONTACT CENTER Last week, The Sander’s Retail Insights report was released. It reinforced a lot of common sense assumptions, but it also gave us deeper insight on just how important customer service is and why. Through their report, “Click & Collect, Contactless and Customer Service: What We Learned From the Retail Insights Survey 2015,” Business 2 Community highlighted important points that can also be found in this Sanderson’s Retail […]

Business, Technology, TMC Net Contributions

Only One-Third of Businesses Have Adopted Cloud-Based, Unified Communications

November 20, 2015 No Comments

PREVIOUSLY PUBLISHED TO TMC NET According to XO Communications (News – Alert), “87 percent of decision makers reap higher-than-expected level of benefit from unified communications.” So, what does this mean? This means that when unified forms of communications are put into place, collaboration and productivity is enriched. Through unified communications, people are able to stay in constant contact with one another, ensuring faster, more efficient decision-making and with minimal error. The only problem is, 50 percent […]