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Alcatel-Lucent Successfully Completes First Stage of Polish Maritime Safety Initiative
PREVIOUSLY PUBLISHED TO TMC NET’S NEXT GENERATION COMMUNICATIONS Proprietor of Bell Labs (News – Alert) and specializing in cloud and communications technologies, Altcatel-Lucent has announced that the first stage in a National Maritime Safety System modernization project is officially complete. Joining forces with Indra, Spanish-based multinational consulting and technology firm, Alcatel has successfully deployed an IP/MPLS system that enables control, management and monitoring of technology-based information. It is said that this technology will allow Poland’s maritime authority an increased efficiency in safety and operations at all eighteen ports in the Baltic Sea. This project has been dubbed the “National Network of Global Maritime Distress and Safety Systems (GMDSS).” Design and modernization…
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GreatCall Acquires Lively, Inc. to Provide Golden Year Support
Previously Published to TMC Net’s Call Center Services Making technology easier for our elders, GreatCall creates technology for the active, giving them the freedom to continue living independent lifestyles. While implementing an award-winning approach to personalization, they have created multiple mobile technologies, such as the GreatCall Splash, Jitterbug5 and a plethora of health, safety and medical apps. They have now acquired a connected home health platform, catering to our aging generations. The acquisition of Lively, Inc. is a key milestone towards growth, evolution and the development of connected health options for its loyal consumer base. “As GreatCall looks at consolidating the fragmented active aging space, we see this acquisition as…
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MetTel Meeting Communications Needs Worldwide
Previously Published to TMC Net’s MSP TODAY NEWS Provider of customized, integrated and managed communications solutions, MetTel announces a global expansion project that will cater to enterprise businesses in over 170 countries, worldwide. Through this expansion, enterprise companies will have their needs met by “a true, global solutions provider.” MetTel facilitates the deployment and management of technology-driven voice, data, wireless and cloud solutions that easily integrate with cloud-based software. Key markets were identified and have become the result of the expansion initiatives. China, Japan, Germany, the United Kingdom, Russia and Brazil were of these regions expanded into. “The continuity challenges that global organizations typically face are staggering,” points out Andoni…
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Sorry, Eavesdroppers: BlackBerry SecuSUITE Delivers Government-level Security to Mobile
PREVIOUSLY PUBLISHED TO TMC NET’S CALL RECORDING As BlackBerry continues fulfilling pre-sales of a November 6 release of BlackBerry Priv, CrackBerry, the survivors’ guide to everything Blackberry, fills us in on BlackBerry’s SecuSUITE for Enterprise app. This app will be available later this week for BlackBerry 10, Android and iOS. This app is structured to allow VoIP technology to conduct secure, untapped conversations across the globe. This security is set at the maximum security level. BlackBerry, still considered a leader in the Enterprise and business ecosystem, is moving just one step further in reviving a brand so harshly abused during the rise of iPhone and Android devices. In its plan…
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For New Orleans 911 Dispatchers, Call Center Efficiency is Life or Death
PREVIOUSLY PUBLISHED TO TMC NET’S CALL CENTER SERVICES Districts all over the United States have sections of their cities that are getting by with minimal coverage to their 911 operations – and, it’s costing lives. Fox 8 New Orleans reports that for one New Orleans dispatch center, City Council members have had enough. They feel their current staff of dispatchers is overworked, underpaid and not able to adequately provide emergency service to the citizens in specific districts. They are also proposing an amendment that would reallocate funding of between $1 million and $1.5 million to increase staffing and make call taking processes more efficient. “What I heard from the community…
