Previously Published to TMC Net’s Cloud Security News Netwrix Corporation conducted a survey on cloud security, interviewing more than 600 IT professionals around the world. These professionals cater to various tech, healthcare, finance and government sectors of industry. IT professionals amongst other sectors were also surveyed, answering questions on cloud security as a whole, in addition to the “expectation from cloud providers and the measures being taken to ensure data security.” As convenient, efficient and […]
GreatCall Acquires Lively, Inc. to Provide Golden Year Support
Previously Published to TMC Net’s Call Center Services Making technology easier for our elders, GreatCall creates technology for the active, giving them the freedom to continue living independent lifestyles. While implementing an award-winning approach to personalization, they have created multiple mobile technologies, such as the GreatCall Splash, Jitterbug5 and a plethora of health, safety and medical apps. They have now acquired a connected home health platform, catering to our aging generations. The acquisition of Lively, […]
MeetingMogul Releases Enterprise App Targeting Traveling Professionals
PREVIOUSLY POSTED TO TMC NET/PHONE.COM’S VIRTUAL OFFICE Enhancing productivity through more efficient communications in the mobilized workforce model, an enterprise version of MeetingMogul adds features that also enrich the mobile conference experience. Folio3 Software, Inc., creator of MeetingMogul, has implemented new features specifically designed to cater to the needs of the traveling business professional and remote access teams that rely heavily on centralized mobile applications that allow for on-the-go collaboration and communication, across multidisciplinary units […]
For New Orleans 911 Dispatchers, Call Center Efficiency is Life or Death
PREVIOUSLY PUBLISHED TO TMC NET’S CALL CENTER SERVICES Districts all over the United States have sections of their cities that are getting by with minimal coverage to their 911 operations – and, it’s costing lives. Fox 8 New Orleans reports that for one New Orleans dispatch center, City Council members have had enough. They feel their current staff of dispatchers is overworked, underpaid and not able to adequately provide emergency service to the citizens in […]
GAWK, Inc. Acquires Connexum, Will Triple Annual Revenue
PREVIOUSLY PUBLISHED TO TMC NET’S CLOUD CONTACT CENTER GAWK, Inc. is essentially an advanced data center solution with efficient cloud-based servicing and a content delivery network. This week, GAWK announced its acquisition of Connexum. This deal is set to increase annual revenues for the company at an upwards of $6 million. This acquisition will also include Connexum’s wholesale telecommunications carrier with associated product and service lines. All assets of Connexum will now belong to GAWK […]