Jessica N. Abraham | Designer. Writer. Publicist.

19+ Years of Expertise in Digital Marketing, Social Branding and Public Relations.

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  • Workforce Optimization Software, quality recording, recording software, center recording, voip, call quality, logging, Coordinated Systems, quality recording solutions
    Business,  Career Development,  Technology,  TMC Net Contributions

    eBay Enterprises Simplifies Omnichannel Controls

    December 3, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET’S WORKFORCE OPTIMIZATION SOFTWARE eBay (News – Alert) Enterprises has begun optimizing omnichannel opportunities for a more innovative customer experience, which means so much for this online auction superstar. Leveraging OpenSpan, a pioneer and trusted brand in automation and intelligence solutions, eBay will drive improvements to both process and technology advancement in the enterprise environment. Employee productivity and morale will increase, as transactions are streamlined to engage both employees and customers more efficiently. Intelligence data will allow eBay to understand these transactions and allow them to better educate retail clientele on buyer behavior and purchasing habits. Through this partnership, better service will be delivered to both buyers…

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    Network Functions Virtualization, NFZ, NFZ Zone, AWS, Cloud, Cloud Computing, Explained, Key Terms, PaaS, SaaS, Data Science, Deep Learning, Machine Learning,IaaS, Cloud Portability, Remote Access, Security, Vertical Cloud, Consumer Cloud, Server, Network, Hybrid Systems, Multi-Tenancy, Xaas, Anything-as-a-Service, DaaS, PaaS, Software-as-a-Service, Software Applications, Work Solutions, Business Solutions, Enterprise Solutions, Remote Workforce, Productivity, Workforce Optimization, Platform-as-a-Service, Infrastructure-as-a-Service,Flexibility,Private Networks, Virtual Private Networks, VPN, Virtualization,

    Telefonica and Juniper Networks Enforce Rich Content Delivery Through New Infrastructure Delivery

    February 29, 2016
    Customer Experience, Client Experience, Customer Service, Client Relations, Customer Support, Sales, Predictive Selling, Behavioral Selling, Organizational Behavior, DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Business Development, Business Expansion, Growth, Rapport, Sales Delivery, Marketing, Advertising, Messaging, Brand Awareness, Campaign Initiatives,

    Benchmark performance for sales excellence with DISC

    September 2, 2019
    Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,

    As Traditional Media Consumption Shifts, So Do Trends in Social Media Engagement Strategies

    February 19, 2016
  • Workforce Optimization Software, quality recording, recording software, center recording, voip, call quality, logging, Coordinated Systems, quality recording solutions,call quality,center recording,Coordinated Systems,Featured News,logging,quality recording,recording software,Technology Marketing News,Technology News,TMC Net,VoIP,Workforce Optimization Software, cheap VoIP,Featured Article,MeetingMogul,small business phone,SMB,Technology News,TMC Net,TMCNet,toll free numbers,Virtual Office,virtual phone, TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News,Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,
    Business,  Career Development,  Technology,  TMC Net Contributions

    MeetingMogul Releases Enterprise App Targeting Traveling Professionals

    December 1, 2015 /

    PREVIOUSLY POSTED TO TMC NET/PHONE.COM’S VIRTUAL OFFICE Enhancing productivity through more efficient communications in the mobilized workforce model, an enterprise version of MeetingMogul adds features that also enrich the mobile conference experience. Folio3 Software, Inc., creator of MeetingMogul, has implemented new features specifically designed to cater to the needs of the traveling business professional and remote access teams that rely heavily on centralized mobile applications that allow for on-the-go collaboration and communication, across multidisciplinary units within the organization. Allowing enterprise executives to take control of conference calls and influentially lead teams into successful business execution, MeetingMogul gives remote teams the ability to remain unified in the workforce and flexible to…

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    Active Listening, DISC Personality, Personality Types, DISC Theory, Leadership, Growth, Career Development, Interdisciplinary Skills, Interpersonal Skills, Communication, Employee Relations

    Leadership and active listening with DISC

    October 3, 2019
    VoIP, Partners, SMB Solutions, call center, certification, voip services, voip equipment, Media Processing, hardware, middleware, opensource, SIP, SBC, Wireless, ims, Triple Play, Switching, VoIP Peering, regulation

    Could Phishing Expeditions Stop Cold with Deeper Insight?

    March 2, 2016
    TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News,Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions, Cloud Computing,Cloud Contact Center,Cloud Solutions,Cloud-based Technologies,Featured Article,Managed Services,SaaS,Telecommunications,Unified Communications,Work at Home, iot, m2m, drone, fog computing, edge computing, smart home, smart city, connected home, smart transportation, wireless, big data, iot power, cloud computing, infrastructure, security, cybersecurity, manufacturing, supply chain, IIoT, industrial IoT, autonomous,Big Data,Cloud Computing,connected home,cybersecurity,drone,edge computing,Featured Article,Featured News,fog computing,IIoT,industrial IoTinfrastructure,IoT,iot power,m2m,manufacturing,Security,Smart City,smart home,smart transportation,supply chain,Technology,Technology Marketing Corporation,Technology News,TMCNet,wireless, Big Data,Business Intelligence,Call Center,Call Center Services,Cloud Contact Center,Competitive Analysis,Competitive Analytics,Competitive Intelligence,Competitive Landscape,Connected,Contact Center,Customer Service,Customer Think,Featured Article,Tech News,Technology Marketing Corporation,Technology News,TMC Net, Acquisitions,CaaS,Cloud Communications,Cloud Computing,Cloud-based Technologies,communications as a service,Featured Article,Fuze,hosted call center,hosted contact center,software as a service,Steve Kokinos,Technology Marketing Corporation,Technology News,ThinkingPhones,TMC Net,voip caas solution,

    For New Orleans 911 Dispatchers, Call Center Efficiency is Life or Death

    November 23, 2015
  • elecom Signaling, Diameter Signaling, LTE Diameter Signaling, Diameter Signaling Router, Telco Signaling, signaling transfer point (STP), signaling gateway, (SGW), Telecom Signalling, EAGLE Signaling Platform, Signaling System #7, SS#7, SIP, 3G LTE, 4G LTE, 4G LTE-A, VoLTE, VoIP
    Business,  Technology,  TMC Net Contributions

    Tech Trine, Radisys, Octasic and Quortus Partner to Save Lives Through Innovative Communications

    November 18, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET’S TELECOM SIGNALING RESOURCE CENTER The services acceleration company, Radisys Corporation, joins forces with Octasic, Inc. and Quortus to make a difference in Defense and Public Safety operations. Announced earlier this week, this tech trine is releasing a complete 4G/3G/2G secure network that will encourage and facilitate better communications amongst Military personnel and disaster relief organizations. The Multi-Radio Network-in-a-Box system comes equipped with a private end-to-end LTE network, protected by a compact and ruggedize form factor. “This integrated multi-standard base station, available for all OCTASIC’s BTS platforms, provides unique efficiency and portability, meeting our customers’ demands for flexible, lightweight complete cellular solutions,” states Michel Laurence, Executive…

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    TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,

    A Case Study: Social Media Listening Needs to Be in Your Marketing Scope for 2016

    December 13, 2015
    Age-Related Macular Degeneration DRY AMD, Lineage Cell Therapeutics

    Age-Related Macular Degeneration: What is Dry AMD, and How is Lineage Cell Therapeutics Changing the Game?

    August 11, 2021
    Behavioral Selling, William Marsten, Fortune 500, Personality Testing, Personality Assessments, DISC Assessments, Myers-Briggs, Introvert, Extrovert, MBTI, Myers-Briggs Type Indicator, Minnesota Multiphasic Personality Invesntory, MMPI, Legal, Compliance, Litigation, Predictive Hiring, Equal Employment Opportunity Commission, EEOC, Discrimination, Leadership, Customer Service, DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Hiring Cycles, Recruitment, Talent Acquisition, Onboarding, Team Building, Leadership, Workforce Optimization, Corporate Development, Business Development, Business Expansion, Growth, Team Building, Culture, Building Remote Teams, Compliances, Roles, Infrastructure, Differences in Opinion,Hiring Cycles, Recruitment, Talent Acquisition, Onboarding, Team Building, Leadership, Workforce Optimization, Corporate Development,

    Which assessments are legal for hiring?

    March 21, 2019
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