Jessica N. Abraham | Designer. Writer. Publicist.

19+ Years of Expertise in Digital Marketing, Social Branding and Public Relations.

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  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,
    Business,  Technology,  TMC Net Contributions

    Time for an SaaS Update?

    January 14, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S CUSTOMER SUPPORT SOFTWARE It’s no secret – and definitely nothing new – a good help desk is necessary in allowing the corporate world to flourish, one business professional at a time. At smaller companies, Help Desk Support and IT may, in fact, be the same department. But, at larger firms, they are as much the same as night and day. Help Desks are responsible for serving their own internal clientele in the best way possible. They also may serve as the company’s Tech Support department for external customers with incoming concerns with a company’s product lines, services or website functionality. They are often the first point…

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    Biotricity provides remote cardiac monitoring to patients through its biokit and Bioflux services. Biotricity's medtech technologies can be found in Samsung Watch4 devices and as a standalone platform at your local physical or health services provider.

    Biotricity Continues to Transform the Way We Do Health: Medtech Launches New Biokit Solution, Aims at Personal Health Monitoring

    September 15, 2021
    Customer Experience, Client Experience, Customer Service, Client Relations, Customer Support, Sales, Predictive Selling, Behavioral Selling, Organizational Behavior, DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Business Development, Business Expansion, Growth, Rapport, Sales Delivery, Marketing, Advertising, Messaging, Brand Awareness, Campaign Initiatives,

    How to Deliver Your Sales Message

    March 13, 2019
    What's the Difference Between CTO and VP Engineering -- What it means to be VP of Engineering

    What is the Difference Between a CTO and VP of Engineering?

    December 6, 2022
  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,
    Business,  Technology,  TMC Net Contributions

    Sharegate Escorts Proprietary Information to Enterprise-friendly Platforms

    January 13, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S OFFICE365TODAY At a time when less is becoming more, we’re seeing the tech industry shift to efficiency and centralization. This week, Sharegate released a tool that will most likely gain popularity over the next few months. This tool, like so many others, is promising on better collaboration, communication and productivity. But, most importantly, as cloud-vested as it is, it is focused on ownership and security. First of all, we need to acknowledge David Roe at CMS Wire for filling us in on the smaller details of this new innovative tool. Next we have to explain why this tool is so important. Let’s break it down. Sharegate…

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    #MoorishLivesMatter,Examiner,Internet Marketing,LA Talk Live,Press Release,Sabir Bey,Streaming TV,The Sabir Bey Show,The Vault,

    Internet Marketing in Action: “The Sabir Bey Show” Season Premiere on October 1

    January 1, 2013
    Brand Monitoring,Brand Reputation,Brand Social,Brand You,Brand Yourself,Examiner,Google,Search Engine Optimization,Search Results,Social Branding,The Vault,Tools

    BrandYourself: A cool, novice tool for ‘owning your name’ in cyberspace

    February 26, 2013
    DORA Metrics -- The State of DevOps 2022, DORA Metrics, Development Velocity, Deployment Frequency, Lead time to Change, MTTR, Mean time to resolution, Change Failure Rate, Reliability, SPACE Framework, Developer Productivity Engineering, Jellyfish, Sleuth, LinearB,

    Startup Obtains Industry-Leading Certification, Continues Focus On The Future Of Engineering Excellence

    November 11, 2022
  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,
    Business,  Technology,  TMC Net Contributions

    How Millennials are Shifting the Cloud Contact Center in 2016

    January 4, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S CLOUD CONTACT CENTER According to Datamark, there are six contact center trends to watch this year. In case you didn’t get the memo, 2016 is already here; and the future of our cloud contact centers will to be reshaped by our millennial generation.  These young, social savvy professionals are hungry for innovation, full of passion and really hate to be tied down. They were born with a silver keyboard glued at the fingertips and are now powering a $2.45 trillion marketplace. Everything powers on. Everything is connected. One thing that often goes unsaid about millennials is that they are truly workaholics. Many of them are content…

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    Education, Study Mantra, Learning, eLearning, Examiner, The Vault, Training Courses, Tutoring,

    StudyMantra Technologies’ creative, innovative and humanitarian way of education

    June 29, 2015
    DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Hiring Cycles, Recruitment, Talent Acquisition, Onboarding Team Building, Leadership, Workforce Optimization, Corporate Development,

    Coaching life changes for the active personality styles

    April 24, 2019
    Switcher Studio, Apple Devices, iOS, Cleeng, Digital Gadgetry, Tech News, Technology News, Technology, Digital Pivot, iPad, iPhone, Live Broadcast, Streaming Video, Multi-Channel Broadcast,Streaming Television, Streaming Video, UStream, YouTube, FAANG,Switcher Cast,

    A Multi-Camera Television Studio Directly On Apple Devices

    November 6, 2015
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    Business,  Technology,  TMC Net Contributions

    BrightPoint Security Enhances Community-Based Threat Intelligence Capabilities

    December 21, 2015 /

    PREVIOUSLY PUBLISHED TO TMCNET’S CLOUD SECURITY It’s no secret that criminals will always search for ways around even the most advanced security, whether with the mission to takeover, destroy or steal. Cyber attacks are imminent for all businesses that find themselves doing well – or at least appearing to be. Early warning signs aren’t always there to shield businesses from threat; but when they are, BrightPoint Security can provide solutions, intelligence and protections amongst their IT infrastructures and partner ecosystems. BrightPoint Security’s Threat Intelligence Platform provides “automation, curation and the sharing of threat intelligence” amongst enterprises, helping them to shield against cyber attacks based on trends and vulnerability. In the…

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    Mad Marketer, creative project management tools, marketing program management, marketing projects management, project management for marketing, project management marketing

    Shopify’s Sello Empowers M-Commerce Through Mobile & Social Selling

    November 24, 2015
    Smart Buildings, HVAC, Indoor Air Quality, WiFi, Connected Devices, Internet of things, IoT,

    Delphi360™ to Officially Launch, Improve the Work Environment and Change Indoor Air Quality Forever

    September 7, 2021
    VUZIX M400 Product #: 472T00011 First smart glasses with a dedicated XR1 platform Lightweight, comfortable fit that you can wear all day The only option that lets you hot swap batteries on the fly with zero interruption Increased processing power, RAM, and storage Upgraded OLED panel display and camera with higher resolution and scanning Immersive UI with native voice processing, motion tracking, and more

    Vuzix | Will the Next Big Trend in Wearables be Smart Glasses?

    June 28, 2021
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    Business,  Career Development,  Technology,  TMC Net Contributions

    Burnt-out Teams Lead to Turnover without a KISS Strategy

    December 18, 2015 /

    Previously Published to TMC Net’s World News Capella University (News – Alert) has released a 2015 State of the Industry report that breaks down how businesses are spending over $1200 a year on employee training and development. Employees are spending 32 hours per year in training associated with managerial and supervisory positions, mandatory training and compliances. While it is never a bad idea to provide development opportunities to your internal teams, what are you doing to keep them? According to TechTarget, “Employee engagement strategy improves the customer experience.” In fact, more businesses have placed employee engagement strategy on their “to do” lists than ever before. They have realized that the most…

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    .me, Branding, Social Branding, Persona, Brand Persona, GoDaddy, Contest, ICANN, Interactive Experiences, Internet Marketing, Digital Marketing, Loyalty Programs, Net Neutrality, Personalization, Power of the Hashtag, Social Media, Content Development, Social Society, The Power of Blogging, Resume, Blogging, The Vault, Examiner,

    .me creators rewarded for “making the Internet personal”

    January 5, 2014
    LinkedIn, Profinder, Customer Service, Professional Resume Writer, Creative Services, Content Development

    What LinkedIn’s Profinder Taught Me About Sales and Customer Service

    February 14, 2020
    Ancestry,Black Friday,Digital Pivot,Families,Family,Geneology,Hashtag,Heirloom Registry,Houstory,Memories,White,Friday,Wills, Will & Testament, Will and Testament, Final Wishes,

    Heirloom Registry Brings New Life to Family Histories with #NoMoreStuff

    November 14, 2015
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