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LiveOps Cloud Platform Acquired by Global Investment Firm
Previously Published to TMC Net’s Cloud Contact Center Global investment firm Marlin Equity Partners has announced it has acquired the LiveOps Cloud Platform. With over $3 billion in managed capital, the firm can now focus on the future of the cloud contact center and customer service solution, adopted by more than 400 companies around the world. Existing investor Presidio Partners was also part of this acquisition, which will allow LiveOps (News – Alert) CEO Vasili Triant to remain at the head of the LiveOps Cloud Partner. The market for cloud-based contact centers is expected to reach over $14.7B by 2020 with LiveOps holding a large portion of this market space. LiveOps…
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TelePacific Signs with Aligned Communications to better serviceTexas
Previously Published to TMC Net’s Cloud Computing Magazine Providing a comprehensive connectivity cloud and continuity solution at to over 75K clients in small business and enterprise sectors of industry, TelePacific Communications has signed a distribution agreement with Aligned Communications. Through this partnership, TelePacific can focus on delivering better solutions to clients, primarily in Texas, utilizing Aligned’s network of over 300 subagents. “Together, we can provide Texas business customers the quality managed services solutions they need to grow, backed by the same industry-leading commitment to the customer experience lifecycle that has powered TelePacific’s growth in California and Nevada over the past 18 years,” states Ken Bisnoff, Senior Vice President of Strategic…
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Security Concerns Limit Cloud Technologies
Previously Published to TMC Net’s Cloud Security News Netwrix Corporation conducted a survey on cloud security, interviewing more than 600 IT professionals around the world. These professionals cater to various tech, healthcare, finance and government sectors of industry. IT professionals amongst other sectors were also surveyed, answering questions on cloud security as a whole, in addition to the “expectation from cloud providers and the measures being taken to ensure data security.” As convenient, efficient and cost-effective as cloud technology is, 13 percent of overall organizations reject the adoption of cloud technology in the future. Of those 30 percent , there are many professionals moved to reconsider this decision pending improvements…
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Alcatel-Lucent Successfully Completes First Stage of Polish Maritime Safety Initiative
PREVIOUSLY PUBLISHED TO TMC NET’S NEXT GENERATION COMMUNICATIONS Proprietor of Bell Labs (News – Alert) and specializing in cloud and communications technologies, Altcatel-Lucent has announced that the first stage in a National Maritime Safety System modernization project is officially complete. Joining forces with Indra, Spanish-based multinational consulting and technology firm, Alcatel has successfully deployed an IP/MPLS system that enables control, management and monitoring of technology-based information. It is said that this technology will allow Poland’s maritime authority an increased efficiency in safety and operations at all eighteen ports in the Baltic Sea. This project has been dubbed the “National Network of Global Maritime Distress and Safety Systems (GMDSS).” Design and modernization…
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Evariant Awarded Funding to Innovate Healthcare CRM
Previously Published to TMC Net’s HealthTech Zone Evariant, which offers an end-to-end CRM solution, has announced it received $42.3M in Series C financing through financial institution, Goldman Sachs, which will be used toward innovations in their current CRM healthcare platform for providers. The company also said it secured both Series A and B leads in Health Enterprise Partners and Lightspeed Venture Partners, who have raised additional funding on behalf of the brand. With over $70M in funding, the startup plans to focus on growth and evolution of their platform, starting with service lines, engineering and customer success teams. Recently opening a fourth office in Austin, this capital will allow Evariant…
