Business, Technology, TMC Net Contributions

Sharegate Escorts Proprietary Information to Enterprise-friendly Platforms

January 13, 2016 No Comments

PREVIOUSLY PUBLISHED TO TMCNET’S OFFICE365TODAY At a time when less is becoming more, we’re seeing the tech industry shift to efficiency and centralization. This week, Sharegate released a tool that will most likely gain popularity over the next few months. This tool, like so many others, is promising on better collaboration, communication and productivity. But, most importantly, as cloud-vested as it is, it is focused on ownership and security. First of all, we need to […]

Business, Technology, TMC Net Contributions

New York City Will Be America’s First Smart City

January 11, 2016 No Comments

Next Generation Communications, IP Transformation, Advanced Broadband Networks, Digital Lifestyles, Eco-Sustainable Telco Solutions, Dynamic Enterprise, Service Delivery Environment, Advanced Broadband Networks, End to End Transformation, Advanced Business Models, Business Transformation, Services Transformation, Service Delivery Platform, Killer Telco Environment and Managed Telco Services, Next Generation Communications, IP Transformation, Advanced Broadband Networks, Digital Lifestyles, Eco-Sustainable Telco Solutions, Dynamic Enterprise, Service Delivery Environment, Advanced Broadband Networks, End to End Transformation, Advanced Business Models, Business Transformation, Services Transformation, Service Delivery Platform, Killer Telco Environment and Managed Telco Services

PREVIOUSLY PUBLISHED TO TMCNET’S NEXT GENERATION COMMUNICATIONS As smart and responsive cities continue to expand across the globe, LinkNYC has emerged as one of the most innovative moves yet in evolving the New York Metro Area. As the company begins to roll out free gigabit Wi-Fi across the city, we are enamored with everything that comes with it. A city full of Millennials and the need to accommodate outdoor charging ports, LinkNYC has stepped it […]

Business, Technology, TMC Net Contributions

Business VoIP Enhances the Customer Experience

January 8, 2016 No Comments

business voip, fax to email, online faxing, services, free trial, fax, internet, virtual, online, vfax, nextiva, computer, iphone, cell phone, blackberry, mobile

PREVIOUSLY PUBLISHED TO TMCNET’S BUSINESS VOIP Cutting costs for businesses, while allowing flexibility to the professional world, cloud contact centers have been becoming increasingly beneficial to enterprises all over the planet. Not only has cloud collaboration pushed regional boundaries, but it has also cut expenses for travel that otherwise would have meant lost time of department heads and leaders, who are instrumental in leading various teams around the country. Cloud contact centers allow innovative moves […]

Business, Technology, TMC Net Contributions

The Difference Between Enterprise and Mid-Size Customer Service Solutions and Why Aspect is a Big Deal

January 6, 2016 No Comments

Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care

PREVIOUSLY PUBLISHED TO TMCNET’S OMNI-CHANNEL CUSTOMER ENGAGEMENT As decent-sized business, expanding services to overseas clientele, you might wonder how you fit into “the mix.” Is your company considered a mid-sized business? Or, is it an enterprise? Both come with distinctive needs, and yet it always comes down to whatever it is that the business is looking to achieve. When understanding which grade of solutions your business requires, take a step back and analyze your business. […]

Business, Technology, TMC Net Contributions

How Millennials are Shifting the Cloud Contact Center in 2016

January 4, 2016 No Comments

PREVIOUSLY PUBLISHED TO TMCNET’S CLOUD CONTACT CENTER According to Datamark, there are six contact center trends to watch this year. In case you didn’t get the memo, 2016 is already here; and the future of our cloud contact centers will to be reshaped by our millennial generation. These young, social savvy professionals are hungry for innovation, full of passion and really hate to be tied down. They were born with a silver keyboard glued at […]