Jessica N. Abraham | Designer. Writer. Publicist.

19+ Years of Expertise in Digital Marketing, Social Branding and Public Relations.

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  • Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care
    Business,  Technology,  TMC Net Contributions

    Resolve to Keep Your Customers Happy in 2016

    January 4, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S OMNI-CHANNEL CUSTOMER ENGAGEMENT As productivity literally falls into our hands, and technologies allow for better integration of our most precious business tools, cloud contact centers are working hard to plan their roadmap for 2016. While some of us have been working diligently through the holiday season, many of are returning to the control boards for the first time since last year! As we enter 2016, many of us are ambitious and excited about what is rumored to come. We have set goals through resolutions of things we are inspired to achieve – and we will. Aspect (News – Alert), a developer of omni-channel customer engagement solutions, did…

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    Terrence DeFranco of IotaComm

    The Internet of People — How One Man’s Passion Empowers the IotaCommUnity

    October 29, 2021
    Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,

    Virtual Reality from Google: Headed to a K-12 Near You

    November 23, 2015
    Call Accounting, Telecom Cost Management, Telecommunications, ISI, Call Recording, Content Management, Mobile, Connected Devices, Unified Communications,

    Sorry, Eavesdroppers: BlackBerry SecuSUITE Delivers Government-level Security to Mobile

    November 23, 2015
  • Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,Video Conferencing, Google Hangouts, Vidyo, WebRTC, Unified Communciations, Google,
    Business,  Technology,  TMC Net Contributions

    A New Standard in CRM for Commerce, Healthcare and Remote Workforces

    December 29, 2015 /

    PREVIOUSLY PUBLISHED TO TMCNET’S WEBRTC SOLUTIONS A sharp increase in online sales shows that consumers are learning to trust brands through interactive experiences and online platforms. A “buy it now” mentality has influenced the demand for most brands to shift the way they do business and often changing the first point of contact between the brand and the consumer. Most importantly, this adoption has led to an increased need to meet the consumer “at the door” with a qualified sales specialist and customer service representative in assisting the consumer in an enriched shopping experience. Last week, VeriShow released an integrated solution that benefits Salesforce Live Agent. This customer service tool…

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    Globalization, Robotics, AI, Market Trends 2021, Business Forecast, Vaccine, Covid-19, Pandemic, Unemployment, Healthcare, Remote Workforce,

    6 Trends to Keep an Eye on in 2021 …and why we should be paying attention

    November 30, 2020
    iot, m2m, drone, fog computing, edge computing, smart home, smart city, connected home, smart transportation, wireless, big data, iot power, cloud computing, infrastructure, security, cybersecurity, manufacturing, supply chain, IIoT, industrial IoT, autonomous

    A Connected Experience Capitalizes on the Power of Wi-Fi

    November 30, 2015
    2019,Career Development,Economy,FlexJobs,Globalization,Globalizations,Job Search,Jobs,PayScale.com,Remote Jobs,Remote Work,Resume Academy,Resumes,Study,Survey,The Workforce,Work-Life Balance

    14 of the Most Common Remote Jobs & Annual Salaries, as According to FlexJobs

    January 3, 2019
  • Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,
    Business,  Technology,  TMC Net Contributions

    Health Apps Show Rapid Adoption, Promoting a Healthier Lifestyle Through Usage

    December 23, 2015 /

    PREVIOUSLY PUBLISHED TO TMCNET’S REAL-TIME COMMUNICATIONS According to PricewaterhouseCoopers, “Smartphones, connected medical accessories and apps have been underutilized by the healthcare industry.” But, not any more! Recent studies report a shift in the way consumers are caring for their health, as usage soars for health-related apps and technologies. In 2016, it is predicted that we will see an even larger shift in consumer access to personal records, video diagnoses and even monitoring of our own health. Many of us have alarms set up on our phones already, reminding us to stay hydrated. Others are connecting smartphones to small devices that clock sleeping patterns and restlessness in the night. This year…

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    2015 SXSW,Apple Devices,Apple’s App Store,Austin,AXS,Best New Startups,California,Cool Technologies,Dance,Danilo Pires,Drums,Florida,Fort Lauderdale,Free,Guitar,Keyboard,Mobile App,Music Collaboration,New Orleans,Saloote,South Florida,Tech News,Technology News,Venture in LA: Startup Trade Mission,Voice

    Saloote creates new mobile app to encourage social music collaboration

    November 22, 2014
    BolaWrap, Safely Apprehend Suspects to minimize deadly force

    Could this new Tool Eliminate Deadly Force and Prevent Officer-Involved Deaths?

    June 28, 2021
    Money, Stock Trading, Derivative Trading, Options Trading, CFD, CFDs,

    6 Reasons Investors Should Consider Trading Share CFDs Over Trading Stocks

    October 20, 2021
  • Cloud Computing Magazine, AWS, Cloud, Cloud Computing, Explained, Key Terms, PaaS, SaaS, Data Science, Deep Learning, Machine Learning,IaaS, Cloud Portability, Remote Access, Security, Vertical Cloud, Consumer Cloud, Server, Network, Hybrid Systems, Multi-Tenancy, Xaas, Anything-as-a-Service, DaaS, PaaS, Software-as-a-Service, Software Applications, Work Solutions, Business Solutions, Enterprise Solutions, Remote Workforce, Productivity, Workforce Optimization, Platform-as-a-Service, Infrastructure-as-a-Service,Flexibility,Private Networks, Virtual Private Networks, VPN, Virtualization,
    Business,  Technology,  TMC Net Contributions

    TokBox, Polycom Leading to Faster, More Productive Tech & Conferencing Experiences in 2016

    December 23, 2015 /

    PREVIOUSLY PUBLISHED TO TMCNET’S CLOUD COMPUTING MAGAZINE Recently, TokBox (News – Alert), a Telefonica company and recognized leader in WebRTC, announced the release of yet another collaborator tool in mobile integrations. While companies are pairing up to bring the ultimate communications experience, TokBox makes its contribution to the overall customer experience, while eliminating some of the frustration that comes with tech support and strategic planning via remote interface.  As businesses are adopting the ability to engage customers in video-enriched tech experiences, TokBox’s annotation tool allows for convenience in literally pointing out the problem. Whether through screen sharing or screenshots, TokBox’s annotation tool allows users on either side of the conversation to…

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    Workforce Optimization, Work from Home, remote workforce, Unified COmmunications, Web RTC, Employee Retention, Corporate Culture,

    Improving the Corporate Culture | How to optimize your workforce from a distance

    December 23, 2020
    Sproglit, Todd Buchholz, Math Arrow, Kangaroo Kyle, Gamification, Education, Childhood Education, Math Literacy, STEAM, STEM, Interactive Learning Experiences, Early Childhood Development, Examiner, The Vault, Social Contest, Branding, Social Branding, Contest, Kids, Children, Families, Math, Mobile Apps, Apps,

    Educational App encourages “Social” with contests promoting Math to our youth!

    October 17, 2013
    Tools for Independent Study, Remote Learning, Distance Learning, Virtual Classes, education, elementary, monitoring,

    3 Inexpensive Tools to Monitor Students, Encourage Productivity at Home

    December 1, 2020
  • Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,
    Business,  Technology,  TMC Net Contributions

    Predictions for Real Estate 2016: How Agents and Facilities Managers Will Benefit

    December 22, 2015 /

    PREVIOUSLY PUBLISHED ON TMCNET’S REAL TIME COMMUNICATIONS Planon, a software provider in support of workplace optimization and Integrated Workplace Management Systems (IWMS), has released their predictions in Real Estate and Facility Management efficiencies for 2016. “Many of the trends that will come into focus in 2016 already exist today, but their significance is expected to grow and become mainstream in the near future,” states David Karpook, Strategic Business Consultant at Planon. “Today’s facilities management and real estate managers face an increasing need to respond to the evolution of technology and sustainability, ensure compliance, and increase cost efficiency.”  Planon predicts that IoT opportunities will be made more applicable to the Real…

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    APPLICATION, job search, jobs industry, hiring cycle, rejection, no calls back, resume, talent acquisition, employee turnover, seasonal hiring,

    The Job Search: Why aren’t you getting any calls back?

    November 29, 2020
    Brand Mangement,Branding,Collaboration,Content Development,Content Management Systems,Content Scheduling,Digital Asset Management,Examiner,Internet Marketing,Rebranding,Remote Teams,Shutterstock,The Vault,Unified Communications,Web Assets,Web Design,WebDam

    WebDAM’s Brand Connect shatters industry with visual content management features

    May 6, 2016
    BearTek, Gloves, Bluetooth, Controller, GoPro, Finger Trigger, Shark Tank, Technology News, Technology, Digital Pivot, Talent Zoo, Smart Gloves, World's Smartest Gloves, GoPro, Gen II, Tarik Rodgers, Blue Infusion Technologies, Tech News, Wearables, IoT, duraTOUCH, Internet of Things, Cold-Proof Gloves, Text in the Snow,

    World’s First Smartgloves Make All Other Gloves Obsolete

    February 11, 2016
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