Jessica N. Abraham | Designer. Writer. Publicist.

19+ Years of Expertise in Digital Marketing, Social Branding and Public Relations.

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  • Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care
    Business,  Technology,  TMC Net Contributions

    The Difference Between Enterprise and Mid-Size Customer Service Solutions and Why Aspect is a Big Deal

    January 6, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S OMNI-CHANNEL CUSTOMER ENGAGEMENT As decent-sized business, expanding services to overseas clientele, you might wonder how you fit into “the mix.” Is your company considered a mid-sized business? Or, is it an enterprise? Both come with distinctive needs, and yet it always comes down to whatever it is that the business is looking to achieve. When understanding which grade of solutions your business requires, take a step back and analyze your business. Identify your direct needs – and what solutions would best help your business to excel. The same is no different from customer service solutions. What you will find out is quite surprising, really. In a…

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    Wearable Tech News, Connected Devices, Wearables, IoT, Internet of Things, Dreamcast, Google, VR, AR, XR, Virtual Reality, Augmented Realty, Experience, Technolgy, Technology News, Technology Marketing News, Tech News, TMC Net, TMCNet, Oculus, Google Goggles, Monitoring, Real-Time Communications, Real-Time Monitoring, Wearables Tech, Smart Fashion,

    YouVisit Contributes Major Change to VR Markets

    March 7, 2016
    Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,

    Predictions for Real Estate 2016: How Agents and Facilities Managers Will Benefit

    December 22, 2015
    Upskilling, Benzinga, Amesite, AI, Machine Learning, Technology, Tech, News, Invest, Investing, e-Learning, Training Course, Mission Briefing, Corporate Communication, Career Development, Professional DEvelopment, Workforce Improvements, Team-Building, Amesite, Distance Learning, CMS,

    AI-Driven Platform Enhances Corporate Culture, Briefs Teams and Upskills the Workforce

    July 20, 2021
  • Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care
    Business,  Technology,  TMC Net Contributions

    Resolve to Keep Your Customers Happy in 2016

    January 4, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S OMNI-CHANNEL CUSTOMER ENGAGEMENT As productivity literally falls into our hands, and technologies allow for better integration of our most precious business tools, cloud contact centers are working hard to plan their roadmap for 2016. While some of us have been working diligently through the holiday season, many of are returning to the control boards for the first time since last year! As we enter 2016, many of us are ambitious and excited about what is rumored to come. We have set goals through resolutions of things we are inspired to achieve – and we will. Aspect (News – Alert), a developer of omni-channel customer engagement solutions, did…

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    Technical Debt, Developer Backlog, Developer Productivity, Software Engineering, Change Failure Rate, MTTR, Lead Time to Deployment, Production, Agile Project Management,

    What Is Technical Debt? A Complete Overview

    November 2, 2022
    Battle Approved Motors, UTV, Racing, Arizona, The Battle Ground, Boxabl, Start Engine, Chris James, Benzinga, Jessica Abraham

    Battle Approved Motors Hopes for Record Round of Funding: Charged Up and Ready to Go

    January 18, 2022
    Strategic Partnerships, DISC Personality Traits, Business Development, Prospecting, Business Targets, Cross Promotion, Naming Rights,

    Build strategic partnerships with DISC

    January 2, 2019
  • The Vault, Examiner, Always Connected, Connected Devices, IoT, Internet of Things, Warables, Geo-Locational Marketing, GPS, QR Codes, Quick Response, Brand Awareness, Brand SOcial, Social Branding, Breaking News, Push Notifications, Call-to-Action, CTA, Digitial Marketing, Discounts, Incentive Marketing, Loyalty Programs, Loyalty Marketing, Early Adopters, Incentive Marketing, Experiential Marketing, Chat Bots, Internet Marketing, MadMimi, Trumpia, Microblogs, Mobile Advertising, Mobile Marketing, Omnichannel Marketing, Multichannel Marketing, Mobile Presence, Personalization, Remark-a-Mobile, ReverbNation, Shorty Produkshins, Shorty Productions, SMS, Specials, Subscription,
    Business,  Career Development,  Education,  Examiner & Beyond!,  Technology

    What’s the difference? Mobile Marketing VS Mobile Marketing

    June 11, 2013 /

    PREVIOUSLY PUBLISHED ON EXAMINER Let’s play a game! What’s the difference between Mobile Marketing and Mobile Marketing? Hmmmmm…. waiting…… Okay, give up? There are SO MANY differences, I don’t blame you for being confused! Since Mobile Marketing is taking way in such a rapid pace, many businesses are getting left behind by the “early adopters” who are shifting and evolving their Marketing Plans. Mobile Marketing is the way to go in 2013 and 2014, because everyone, and I do mean everyone, has a mobile device and will access the Internet through a data connection in some fashion over time. Those who do not have a Mobile Marketing Plan better start…

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    #MoorishLivesMatter, Education, History, Law, Civics, Hip Hop, Google Play, Technology, Mobile Applications, Social Networks, EBooks, Sabir Bey, The Sabir Bey Show, Tech News, LA Talk Live, RMC On Air, The Vault, Android,

    The Sabir Bey Show announces new projects, releases and home on RMC On Air

    September 28, 2015
    DISC INSIGHTS, DISC Personality Types, PeopleKeys, Event Planning, Cost-Accounting, Business Development, Corporate Culture, Dominance, Influence, Steady, Stable, Compliance, Employee Relations, Office Party, Business

    Lighter Side of DISC: Office Halloween Party

    October 31, 2019
    Daniel Nyir, Tampa Fitness Instructor, Gym Tampa, Personal Trainer Tampa, Health and Wellness, 4U Fitness, Fresh Faces of Tampa, CBS Local Tampa, Nestle

    Fresh Faces Of Tampa | Fitness Instructor Daniel Nyir Is Changing Lives

    November 8, 2015
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