A recent study by PQ Media, a market research agency focused on competitive intelligence as it relates to some of today’s top media and technology organizations, disclosed findings that highlight the future of traditional media and how the shift is being led by a highly social Gen-X crowd. Their reports show that 2.1 percent of all traditional media consumption is sure to decrease by 2019. Of course, this figure is conservative. Millennials are known for […]
5 Global Natural Language Processing Trends & Why the Market is Booming
PREVIOUSLY PUBLISHED TO TMCNET’S CALL RECORDING WORLD With content and real-time solutions connecting global audiences today, it was bound to happen: Natural Language Processing (NLP), an artificial intelligence engine that processes communications between human and machine, is showing growth in size and demand. This is happening thanks to continued adoption of productivity tools that are breaking down the barrier between written content and spoken word. In fact, engines have become so complex that they are […]
Where is Mobile Content Management Headed?
ARTICLE PREVIOUSLY PUBLISHED TO TMC NET’S CALL ACCOUNTING We are consumers. Whether for work or play, we know exactly where to go to get the content we need to get the job done. We create. We embrace. We indulge. We share. So, is it really that hard to believe the 2016-2020 Global Mobile Content Management report forecasted a 21.8 percent CAGR growth in mobile content management, driven by mobile accessibility? By swiping screen to screen, […]
Mitel Seeks to Enhance Mobile Productivity
PREVIOUSLY PUBLISHED TO TMC NET’S WEBRTC WORLD Aimed to meet the growing requirements of a mobile-first world, Mitel has revealed new mobile solutions for real time communications. The new Mitel Mobile Cloud Suite is empowering stronger communication and more productive collaboration amongst enterprise businesses, project teams and small firms. In fact, the suite allows Tier-2 and Tier-3 mobile carriers to provide more effective, rapid and cost-efficient hosting to VoLTE, ViLTE and VoWiFi technologies, in addition […]
FTC Success Elusive In Enforcing National Do Not Call Registry
PREVIOUSLY PUBLISHED ON TMCNet’s TELEMARKETING SOFTWARE SITE Every two years, the FTC (News – Alert) is required to report to Congress on the use of a National Do Not Call Registry. This includes complaints and utilization by both businesses and consumers. Gauging how well companies are adhering to guidelines and finding loopholes surrounding current laws, Congress will have a better understanding on which laws are working and which need to be amended in eliminating telephone spam […]