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All Cycles Lead to Unified Customer Service, Enhanced by Automation
PREVIOUSLY PUBLISHED TO TMC NET’S REAL-TIME COMMUNICATIONS Survata Research Partners recently carried out a survey on behalf of FollowAnalytics and Gigaom Research on mobile app utilization by enterprise users. A focus group of 450 mobile marketers was surveyed on their mobile activity and the results of mobile marketing in 2015. To better understand the priorities and needs of marketers across some of the world’s most leading brands, the survey sought to find the root of potential issues, as brands adopt “mobile-first and omnichannel” business practices. The goal of this survey was to find new ways to “improve the customer experience, while creating long- term customer value and loyalty,“ elements that…
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Shopify’s Sello Empowers M-Commerce Through Mobile & Social Selling
PREVIOUSLY PUBLISHED TO TMC NET’S MAD MARKETER Shopify recently introduced a new solution aimed at making mobile sales simple and effective. According to Mobile Commerce Press, Sello will “allow anyone to create an online store, share the products that they find or offer through social networks, and make payments from a smartphone.” As mobile adoption rates continue to increase around the world – and especially in areas that mobile is the only connection to the outside world – more people are electing to take their commerce to mobile, finding challenges in both shopping and selling along the way. Sello has created a means of disrupting all challenges and making the…
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Virtual Reality from Google: Headed to a K-12 Near You
PREVIOUSLY PUBLISHED ON TMC NET’S REAL-TIME COMMUNICATIONS Google has partnered with Subaru to bring fifteen major cities a new, exciting and highly engaging technology to assist within the learning environment. Teachers will receive tablets for themselves and ASUS smartphones for students that will be converted into virtual reality devices via Google Cardboard, similar to nostalgic Mattel Viewmasters. Devices will be synched through a central router, which will also be included in the Google Expedition kit for future adoption. Google Expedition enables virtual field trips throughout internationally recognized locations around the world. A rapidly growing program to influence the core of our future consumers by immersing them in virtual reality technology,…
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Global DCIM Industry Leader Cuts Losses, Leaves Market
PREVIOUSLY PUBLISHED TO TMC NET’S TRANSFORMING NETWORK INFRASTRUCTURE CA Technologies, a massive vendor of DCIM infrastructure, has made the difficult decision to leave the data center infrastructure management markets. When the leader to any market calls it quits, this leaves doors of opportunity open to the rest of the market – a very niche market set to reach revenues of over $1B in 2019. But, will anyone grab on? Seen as a key growth sector for many companies, DCIM technologies have led to a huge “non-demand” in software add-ons that would give leverage and power to global proprietary systems. Unfortunately, while this technology is desirable, no one seems to really…
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A Multi-Camera Television Studio Directly On Apple Devices
Previously Published to TalentZoo’s Digital Pivot We have all seen iPads becoming the new recording studio, but are we now seeing the shift for television broadcast studios as well? Switcher Studio, a venture in digital video, introduces itself as a mobile video app that allows for syncing up to four iPhone and iPad devices in recording and streaming video directly to online platforms such as YouTube, UStream, and Cleeng. Although designed for integration specifically with Final Cut Pro X, this program also captures recorded quality video content for editing directly in your favorite editing software for production of on-demand video content. With digital television studios such as RMC On Air…
