Jessica N. Abraham | Designer. Writer. Publicist.

19+ Years of Expertise in Digital Marketing, Social Branding and Public Relations.

  • Home
  • Contact
  • About
  • Home
  • Contact
  • About

No Widgets found in the Sidebar Alt!

  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News,Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions, Cloud Computing,Cloud Contact Center,Cloud Solutions,Cloud-based Technologies,Featured Article,Managed Services,SaaS,Telecommunications,Unified Communications,Work at Home, iot, m2m, drone, fog computing, edge computing, smart home, smart city, connected home, smart transportation, wireless, big data, iot power, cloud computing, infrastructure, security, cybersecurity, manufacturing, supply chain, IIoT, industrial IoT, autonomous,Big Data,Cloud Computing,connected home,cybersecurity,drone,edge computing,Featured Article,Featured News,fog computing,IIoT,industrial IoTinfrastructure,IoT,iot power,m2m,manufacturing,Security,Smart City,smart home,smart transportation,supply chain,Technology,Technology Marketing Corporation,Technology News,TMCNet,wireless, Big Data,Business Intelligence,Call Center,Call Center Services,Cloud Contact Center,Competitive Analysis,Competitive Analytics,Competitive Intelligence,Competitive Landscape,Connected,Contact Center,Customer Service,Customer Think,Featured Article,Tech News,Technology Marketing Corporation,Technology News,TMC Net, Acquisitions,CaaS,Cloud Communications,Cloud Computing,Cloud-based Technologies,communications as a service,Featured Article,Fuze,hosted call center,hosted contact center,software as a service,Steve Kokinos,Technology Marketing Corporation,Technology News,ThinkingPhones,TMC Net,voip caas solution,
    Business,  Technology,  TMC Net Contributions

    Mobile Technologies Facilitate Evolved Call Center Experiences

    November 17, 2015 /

    PREVIOUSLY PUBLISHED ON TMC NET’S CALL CENTER SERVICES Financial institutions are becoming bold when interacting with clientele through mobile technologies. According to Brian Day of The Members Group, “Long gone are the days when a call center was…well… just a call center.” He breaks down the reality of innovative banking, as many financial institutions are adopting evolving technologies in meeting consumer behaviors where they “ring” most effective. It was once reported that more people own a mobile device than own a toothbrush. And sometimes it seems like more people are willing to share their toothbrush than share their mobile device. For this reason, mobile phones are considered to be very…

    read more
    Jessica N. Abraham Comments Off on Mobile Technologies Facilitate Evolved Call Center Experiences

    You May Also Like

    Pilar Sanders El-De, the NFL,#MoorishLivesMatter,Controversy,Deion Sanders,Examiner,Moorish American,NFL,Pilar Biggers Sanders Love El-Dey,Power of the Hashtag,Social Media,The Sabir Bey Show,The Vault,TMZ, Domestic Violence, Divorce

    Pilar Sanders El-Dey returns to Sabir Bey Show challenges TMZ, the NFL and more

    September 14, 2015
    Story Metrics, Agile Velocity, Developer Productivity, DORA Metrics, SPACE Metrics, SPACE Framework, Engineering Intelligence, Engineering Excellence,

    Agile Velocity – Good Metric, Use With Caution

    June 20, 2022
    TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,

    Outsourcing the Right Way: An 8-Step Program Ahead

    November 18, 2015
  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News,Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions, Cloud Computing,Cloud Contact Center,Cloud Solutions,Cloud-based Technologies,Featured Article,Managed Services,SaaS,Telecommunications,Unified Communications,Work at Home, iot, m2m, drone, fog computing, edge computing, smart home, smart city, connected home, smart transportation, wireless, big data, iot power, cloud computing, infrastructure, security, cybersecurity, manufacturing, supply chain, IIoT, industrial IoT, autonomous,Big Data,Cloud Computing,connected home,cybersecurity,drone,edge computing,Featured Article,Featured News,fog computing,IIoT,industrial IoTinfrastructure,IoT,iot power,m2m,manufacturing,Security,Smart City,smart home,smart transportation,supply chain,Technology,Technology Marketing Corporation,Technology News,TMCNet,wireless, Big Data,Business Intelligence,Call Center,Call Center Services,Cloud Contact Center,Competitive Analysis,Competitive Analytics,Competitive Intelligence,Competitive Landscape,Connected,Contact Center,Customer Service,Customer Think,Featured Article,Tech News,Technology Marketing Corporation,Technology News,TMC Net, Acquisitions,CaaS,Cloud Communications,Cloud Computing,Cloud-based Technologies,communications as a service,Featured Article,Fuze,hosted call center,hosted contact center,software as a service,Steve Kokinos,Technology Marketing Corporation,Technology News,ThinkingPhones,TMC Net,voip caas solution,
    Business,  Technology,  TMC Net Contributions

    Competitive Analytics Can Save Your Company’s Assets

    November 17, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET’S CALL CENTER SERVICES According to Customer Think, call center performance can be improved by simply applying competitive analytics to both inbound and outbound calling. It’s quite simple, really. Understanding your demographics and what works best with that demographic will close the sale and keep customers satisfied. It will also keep the average handling time down, proving efficiency in the sales and customer service processes. Routing the customer to an agent, who is most likely to understand the need at hand, also creates efficiency and resolves the issue most effectively. In the case of a sales agent, the call may be routed to those who are…

    read more
    Jessica N. Abraham Comments Off on Competitive Analytics Can Save Your Company’s Assets

    You May Also Like

    Behavioral Selling, William Marsten, Fortune 500, Personality Testing, Personality Assessments, DISC Assessments, Myers-Briggs, Introvert, Extrovert, MBTI, Myers-Briggs Type Indicator, Minnesota Multiphasic Personality Invesntory, MMPI, Legal, Compliance, Litigation, Predictive Hiring, Equal Employment Opportunity Commission, EEOC, Discrimination, Leadership, Customer Service, DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Hiring Cycles, Recruitment, Talent Acquisition, Onboarding, Team Building, Leadership, Workforce Optimization, Corporate Development, Business Development, Business Expansion, Growth, Team Building, Culture, Building Remote Teams, Compliances, Roles, Infrastructure, Differences in Opinion,Hiring Cycles, Recruitment, Talent Acquisition, Onboarding, Team Building, Leadership, Workforce Optimization, Corporate Development,

    Which assessments are legal for hiring?

    March 21, 2019
    telemarketing software, telemarketing, software, software telemarketing, lead distribution, auto-dialing, auto dialing, branch scripting, call productivity, list-based sales, list based sales,Call Accounting, Telecom Cost Management, Telecommunications, ISI, Call Recording, Content Management, Mobile, Connected Devices, Unified Communications,auto-dialing,branch scripting,call productivity,telemarketing software,FCC,Featured Article,Federal Trade Commission,FTC,lawslead distribution,list-based sales,Navient,software,software telemarketing,Technology,Technology Marketing Corporation,Technology News,telemarketing,TMC Net,Technology Marketing Corporation, Technology News, Tech News,TMCNet,

    FTC Success Elusive In Enforcing National Do Not Call Registry

    January 26, 2016
    All Electric Race Series, Ferrari, Tesla, Worksport, Terravis Energy, Polaris, KULR, Greenland Technologies, KULR, Phoenix Startups, Arizona Startups, StartEngine Startups, Battle Approved Motors, The Battle Ground, BAM, Chris James, Racing, Electric Vehicles, EVs, UTVs, Utility Terrain Vehicles, ATVs, All Terrain Vehicles, Glamping, Racing, NASCAR,

    What is a UTV, and Why Might Investing in BAM be a Good Idea?

    July 22, 2021
  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News,Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions, Cloud Computing,Cloud Contact Center,Cloud Solutions,Cloud-based Technologies,Featured Article,Managed Services,SaaS,Telecommunications,Unified Communications,Work at Home, Call Center,Call Center Services,Contact Center,Featured Article,Headsets,PBX,Speakerphone,Tech News,Technology Marketing Corporation,Technology News,TMC Net,Unified Communications,Unified Communications headsets,VoIP,WebRTC ,
    Business,  Career Development,  Technology,  TMC Net Contributions

    New Report Proves Social Intranet Taking Over Traditional Collaboration Methods

    November 16, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET’S UNIFIED COMMUNICATIONS A recent report by 451 Research details the evolution of traditional Intranet amongst corporate and enterprise organizations, as it enters the next-generation. This, as the study notes, will happen through a social intranet exchange, which will allow for streamlined collaboration, open communication and unification across cross-functional teams in the workplace environment. Incentive, a provider social intranet for mid-market organizations and enterprise teams, has been included in this report titled, “Social Intranets and the Supply Chain,” which also discusses multiple vendor types available to the industrial and corporate markets. Incentive has prided itself on becoming the go-to for corporations interested in achieving improved profitability,…

    read more
    Jessica N. Abraham Comments Off on New Report Proves Social Intranet Taking Over Traditional Collaboration Methods

    You May Also Like

    #MoorishLivesMatter,Examiner,History,Power of the Hashtag,Sabir Bey,The Sabir Bey Show,The Vault, Moorish Americans, Black Lives Matter, History, Law, Science, Health, Civics,Music, Hip Hop, 1492, Spain,Education, Awareness,

    Hashtag MoorishLivesMatter: The social media movement towards an awakening

    December 23, 2015
    Oblong, Benzinga, Invest, Investing, Technology, Tech, Movie Technology, Hollywood, Team-Building, Collaboration, Productivity, Workforce Collaboration, Globalization, Data, Data Analytics, Touchscreen, Smart Devices, Smart Device Technology, Extended Screens, Workforce Engagement, Engagement, Tech, Technology, Business,

    Out of the Script “Minority Report” and into Home Offices Everywhere

    June 25, 2021
    Engineering Intelligence: What are engineering analytics? Engineering Excellence, Developer Productivity Engineering, SPACE Framework, Agile Project Management, DORA Metrics,

    What Are Engineering Analytics?

    November 3, 2022
  • LTE, LTE Advanced, Wimax, Smart Phone, wireless backhaul, mobile Apps, Long term evolution, 3GPP, GPRS, EDGE, Edge evolution, UMTS, HSDPA, HSUPA, HSPA, FOMA, 3G, 4G, 4G Wireless, Broadband wireless, 3GPP+, 3GPP, HSPA+, 1xRTT, ETSI, Fourth generation wireless, iBurst, wireless, HiperMAN, WiBRO, GAN, Ericcson, Qualcomm, MIMO, SDM
    Business,  Technology

    App Annie Announces Mobile App Intelligence Made Better

    November 16, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET’S MOBILITY TECH ZONE Recently, App Annie announced new benefits to operators and OEMs everywhere.  As the largest mobile application intelligence platform, it has continuously delivered powerful market data and insights to users in the app economy. App Annie has announced an expansion of its Usage Intelligence product that will continue to offer business intelligence data to telecommunications operators and OEM professionals—device manufacturers are also included in this community. The product will launch to mobile app operations in over 60 countries and support both Android and iOS operating systems. Together, users will be able to better gauge the strength of strategic partnerships and how they convert…

    read more
    Jessica N. Abraham Comments Off on App Annie Announces Mobile App Intelligence Made Better

    You May Also Like

    DigiDesign, ProTools, Sennheiser, Ambeo 3D Audio Technology, CES 2016, Consumer Electronics Show, Audio Production, Apple, iOS, iPhone, Mobile Production, Content Development, Live Broadcast, Dr Andreas Sennheiser, Audio Capture, Studio Quality, Headphones, 9.1 Mixing, Gaming Device, Legacy Music, Analog Sound, Consumer, Prosumer, Digital Gadgetry, Digital Pivot, Talent Zoo, Orpheus Headphones, Gamification

    How Sennheiser Just Changed Audio Production and Experiences Forever

    January 7, 2016
    Playas Mob Radio, Shorty Produkshins, Jessica Abraham, Jessica N Abraham, Ron Good Hogan, Fort Pierce, Clewiston, FM Radio, Terrestrial Radio, Cocoa Beach, Melbourne, West Palm Beach, Deerfield Beach, Fort Lauderdale, Miami, Baton Rouge, Nassau, Independent Music, Music Executives, Examiner, The Vault, Florida Radio Shows, Traditional Media, Digital Media, Streaming Music,

    Playas Mob Radio: Breaking independents via Online and traditional platforms

    November 12, 2014
    Vending Machines, Hair Extensions, Fashion, Beauty, Franchise, Uber, Crowdsourcing, Product Demand, The Mane Vendor, Digital Pivot, Technology, Technology News, Crowd Sourcing Hair Extensions, Hair Sourcing, Uber of Hair and Fashion, Mane Company, Mane Vendor,Marcella Ellis,

    Spiraled and Pulled Back: ‘Manely’ Inspired by Uber

    September 1, 2015
  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,
    Business,  Technology,  TMC Net Contributions

    UberConference Integrates HipChat and Slack

    November 17, 2014 /

    PREVIOUSLY PUBLISHED TO TMC NET’S THE CONFERENCING ZONE Globalization has brought nations together in business and commerce, creating a need for connectivity across partnerships and through client-vendor relations. Switch Communications recently announced how one of its proprietary ventures, UberConference, has added integrations to its already innovative Web conferencing platform. Through this announcement, Switch discussed the ability for users to integrate HipChat and Slack, while hosting an online Web conference. UberConference gives users the ability to call into a session for free, no matter where in the world they are. However, full-feature functionality will be missed without logging directly into the platform. Through this partnership, additional features will lead to an…

    read more
    Jessica N. Abraham Comments Off on UberConference Integrates HipChat and Slack

    You May Also Like

    DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Hiring Cycles, Recruitment, Talent Acquisition, Onboarding, Team Building, Leadership, Workforce Optimization, Corporate Development, Business Development, Business Expansion, Growth, Team Building, Culture, Building Remote Teams, Compliances, Roles, Infrastructure, Differences in Opinion, Compliance, Steadiness, Communication, Improvements

    Improve your communication with DISC

    October 6, 2019
    Mad Marketer, creative project management tools, marketing program management, marketing projects management, project management for marketing, project management marketing

    What Can Businesses Learn About Omni-Channel Marketing from Signet’s Extensive Brands?

    January 22, 2016
    car wrecked 845143 1920 Don’t wait until you’re stranded to download a roadside assistance app. Be ready to save the day before your flat tire with our list of the best online roadside assistance platforms. 

    BEST ONLINE ROADSIDE ASSISTANCE PLATFORMS

    October 3, 2021
Newer Posts 
  • Business
  • Technology
  • Career Development
  • Education
  • Entertainment
  • Fashion
  • Relationships
  • Tips
  • Travel
Ashe Theme by WP Royal.