Jessica N. Abraham | Designer. Writer. Publicist.

19+ Years of Expertise in Digital Marketing, Social Branding and Public Relations.

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  • Screen Shot 2018 11 06 at 1.43.04 AM Future Market Insights recently broke down five trends in the Global Natural Language Processing market that we can expect in the next ten years. Here is a quick look at those:
    Business,  Technology,  TMC Net Contributions

    5 Global Natural Language Processing Trends & Why the Market is Booming

    February 19, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S CALL RECORDING WORLD With content and real-time solutions connecting global audiences today, it was bound to happen: Natural Language Processing (NLP), an artificial intelligence engine that processes communications between human and machine, is showing growth in size and demand. This is happening thanks to continued adoption of productivity tools that are breaking down the barrier between written content and spoken word. In fact, engines have become so complex that they are even able to analyze natural human language and convert it into big data. Future Market Insights recently broke down five trends in the Global Natural Language Processing market that we can expect in the next…

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    Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care

    The Difference Between Enterprise and Mid-Size Customer Service Solutions and Why Aspect is a Big Deal

    January 6, 2016
    Wearables, Cool Technology, Digital Gadgetry, Technology, Technology News, Back Problems, Spine, Neuralgia, Improved Habits, Monitoring, IoT, Talent Zoo, Digital Pivot

    A Wearable for the Spine, ALEX Has Your Back

    February 4, 2016
    Wearable Tech News, Connected Devices, Wearables, IoT, Internet of Things, Dreamcast, Google, VR, AR, XR, Virtual Reality, Augmented Realty, Experience, Technolgy, Technology News, Technology Marketing News, Tech News, TMC Net, TMCNet, Oculus, Google Goggles, Monitoring, Real-Time Communications, Real-Time Monitoring, Wearables Tech, Smart Fashion,

    UICO and HiCling Team Up To Release Fitness Band, Powered By duraTOUCH Technology

    December 8, 2015
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    Business,  Technology,  TMC Net Contributions

    For New Orleans 911 Dispatchers, Call Center Efficiency is Life or Death

    November 23, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET’S CALL CENTER SERVICES Districts all over the United States have sections of their cities that are getting by with minimal coverage to their 911 operations – and, it’s costing lives. Fox 8 New Orleans reports that for one New Orleans dispatch center, City Council members have had enough. They feel their current staff of dispatchers is overworked, underpaid and not able to adequately provide emergency service to the citizens in specific districts. They are also proposing an amendment that would reallocate funding of between $1 million and $1.5 million to increase staffing and make call taking processes more efficient. “What I heard from the community…

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    Industry Leader Adding Live and On-Demand Video Interviewing to Current Platform

    March 6, 2014
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    New York City Will Be America’s First Smart City

    January 11, 2016
    Tools for Independent Study, Remote Learning, Distance Learning, Virtual Classes, education, elementary, monitoring,

    3 Inexpensive Tools to Monitor Students, Encourage Productivity at Home

    December 1, 2020
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    Business,  Technology,  TMC Net Contributions

    Mobile Technologies Facilitate Evolved Call Center Experiences

    November 17, 2015 /

    PREVIOUSLY PUBLISHED ON TMC NET’S CALL CENTER SERVICES Financial institutions are becoming bold when interacting with clientele through mobile technologies. According to Brian Day of The Members Group, “Long gone are the days when a call center was…well… just a call center.” He breaks down the reality of innovative banking, as many financial institutions are adopting evolving technologies in meeting consumer behaviors where they “ring” most effective. It was once reported that more people own a mobile device than own a toothbrush. And sometimes it seems like more people are willing to share their toothbrush than share their mobile device. For this reason, mobile phones are considered to be very…

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    Tech Trine, Radisys, Octasic and Quortus Partner to Save Lives Through Innovative Communications

    November 18, 2015
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    The World’s First Music-Activated Run to Debut at CES 2016

    January 5, 2016
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    IK Multimedia Brings Phantom Power to Mobile Video Broadcasts

    January 16, 2016
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    Business,  Technology,  TMC Net Contributions

    Competitive Analytics Can Save Your Company’s Assets

    November 17, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET’S CALL CENTER SERVICES According to Customer Think, call center performance can be improved by simply applying competitive analytics to both inbound and outbound calling. It’s quite simple, really. Understanding your demographics and what works best with that demographic will close the sale and keep customers satisfied. It will also keep the average handling time down, proving efficiency in the sales and customer service processes. Routing the customer to an agent, who is most likely to understand the need at hand, also creates efficiency and resolves the issue most effectively. In the case of a sales agent, the call may be routed to those who are…

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    What is a UTV, and Why Might Investing in BAM be a Good Idea?

    July 22, 2021
    Renewable Energy, Solar Panels, Clean Energy 2030, Benzinga, SinglePoint, Jessica Abraham

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    March 17, 2022
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    Happy Birthday, Shorty Produkshins!: Orlando Internet Marketing Company now 10!

    October 1, 2013
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