Business, Technology, TMC Net Contributions

Smaller Devices and Motion Sensing: Is This the Future of Smartphones?

January 26, 2016 No Comments

nformation Technology, InfoTech, IT, Technology News, Tech Information, Application Performance Management, Defrag, Application Performance Monitoring, BPM Software, Cloud Communications,Cloud Computing, Cloud Storage,Data Center Network, Data Center Power, Environmental Montioring, Infrastructure as a Service, Load Balancer, Managed Networks, Network Access, Private Cloud, Projector Lamp, Virtual Tap

PREVIOUSLY PUBLISHED TO TMCNET’S INFOTECH SITE Every so many months, we see the release of the “newest, best phone on the market.” The only problem is that they are almost never better than the most popular phone on the market and they will cost some outrageous prices, additionally locking you into a 2-year contract with a major carrier. Elliptic Labs is setting out to change the mobile marketplace with their new BEAUTY Ultrasound Proximity Software. […]

Business, Technology, TMC Net Contributions

Sharegate Escorts Proprietary Information to Enterprise-friendly Platforms

January 13, 2016 No Comments

PREVIOUSLY PUBLISHED TO TMCNET’S OFFICE365TODAY At a time when less is becoming more, we’re seeing the tech industry shift to efficiency and centralization. This week, Sharegate released a tool that will most likely gain popularity over the next few months. This tool, like so many others, is promising on better collaboration, communication and productivity. But, most importantly, as cloud-vested as it is, it is focused on ownership and security. First of all, we need to […]

Business, Technology, TMC Net Contributions

BrightPoint Security Enhances Community-Based Threat Intelligence Capabilities

December 21, 2015 No Comments

PREVIOUSLY PUBLISHED TO TMCNET’S CLOUD SECURITY It’s no secret that criminals will always search for ways around even the most advanced security, whether with the mission to takeover, destroy or steal. Cyber attacks are imminent for all businesses that find themselves doing well – or at least appearing to be. Early warning signs aren’t always there to shield businesses from threat; but when they are, BrightPoint Security can provide solutions, intelligence and protections amongst their […]

Business, Technology, TMC Net Contributions

TelePacific Signs with Aligned Communications to better serviceTexas

December 7, 2015 No Comments

Previously Published to TMC Net’s Cloud Computing Magazine Providing a comprehensive connectivity cloud and continuity solution at to over 75K clients in small business and enterprise sectors of industry, TelePacific Communications has signed a distribution agreement with Aligned Communications. Through this partnership, TelePacific can focus on delivering better solutions to clients, primarily in Texas, utilizing Aligned’s network of over 300 subagents. “Together, we can provide Texas business customers the quality managed services solutions they need […]

Business, Technology, TMC Net Contributions

For New Orleans 911 Dispatchers, Call Center Efficiency is Life or Death

November 23, 2015 No Comments

TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News,Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions, Cloud Computing,Cloud Contact Center,Cloud Solutions,Cloud-based Technologies,Featured Article,Managed Services,SaaS,Telecommunications,Unified Communications,Work at Home, iot, m2m, drone, fog computing, edge computing, smart home, smart city, connected home, smart transportation, wireless, big data, iot power, cloud computing, infrastructure, security, cybersecurity, manufacturing, supply chain, IIoT, industrial IoT, autonomous,Big Data,Cloud Computing,connected home,cybersecurity,drone,edge computing,Featured Article,Featured News,fog computing,IIoT,industrial IoTinfrastructure,IoT,iot power,m2m,manufacturing,Security,Smart City,smart home,smart transportation,supply chain,Technology,Technology Marketing Corporation,Technology News,TMCNet,wireless, Big Data,Business Intelligence,Call Center,Call Center Services,Cloud Contact Center,Competitive Analysis,Competitive Analytics,Competitive Intelligence,Competitive Landscape,Connected,Contact Center,Customer Service,Customer Think,Featured Article,Tech News,Technology Marketing Corporation,Technology News,TMC Net, Acquisitions,CaaS,Cloud Communications,Cloud Computing,Cloud-based Technologies,communications as a service,Featured Article,Fuze,hosted call center,hosted contact center,software as a service,Steve Kokinos,Technology Marketing Corporation,Technology News,ThinkingPhones,TMC Net,voip caas solution,

PREVIOUSLY PUBLISHED TO TMC NET’S CALL CENTER SERVICES Districts all over the United States have sections of their cities that are getting by with minimal coverage to their 911 operations – and, it’s costing lives. Fox 8 New Orleans reports that for one New Orleans dispatch center, City Council members have had enough. They feel their current staff of dispatchers is overworked, underpaid and not able to adequately provide emergency service to the citizens in […]

Business, Technology, TMC Net Contributions

ThinkingPhones Acquires Fuze to Enhance UCaaS Experiences

November 18, 2015 No Comments

ThinkingPhones recently announced the acquisition of Fuze, a cloud-based video conferencing company. This acquisition marks the third for ThinkingPhones this year, as it expands platforms to enable a “mobile workforce to conduct business anytime, anywhere.” “The acquisition of Fuze marks an important investment in our vision for unifying communication in the enterprise, as well as in the success of our customers who have come to expect unparalleled user experiences that drive engagement,” said Steve Kokinos, […]

Business, Technology, TMC Net Contributions

Mobile Technologies Facilitate Evolved Call Center Experiences

November 17, 2015 No Comments

PREVIOUSLY PUBLISHED ON TMC NET’S CALL CENTER SERVICES Financial institutions are becoming bold when interacting with clientele through mobile technologies. According to Brian Day of The Members Group, “Long gone are the days when a call center was…well… just a call center.” He breaks down the reality of innovative banking, as many financial institutions are adopting evolving technologies in meeting consumer behaviors where they “ring” most effective. It was once reported that more people own […]

Business, Technology, TMC Net Contributions

Competitive Analytics Can Save Your Company’s Assets

November 17, 2015 No Comments

PREVIOUSLY PUBLISHED TO TMC NET’S CALL CENTER SERVICES According to Customer Think, call center performance can be improved by simply applying competitive analytics to both inbound and outbound calling. It’s quite simple, really. Understanding your demographics and what works best with that demographic will close the sale and keep customers satisfied. It will also keep the average handling time down, proving efficiency in the sales and customer service processes. Routing the customer to an agent, […]