-
eMindful, Muse, and Goldie Hawn Team Up to Promote Meditation for Brain Health
PREVIOUSLY PUBLISHED TO TALENT ZOO’S DIGITAL PIVOT “I understand that maybe you can’t dedicate an hour a day to meditation. But if you can’t even take 20 minutes for yourself to meditate, you’re just letting your ego get in the way.” –Sabir Bey, Host of The Sabir Bey Show. Most people don’t understand the importance of meditation, especially its importance for clarity, rest, and keeping the mind agile. But meditation is extremely important, especially at a time when we overload our minds with digital insight and allow that same digital platform to continue “thinking” on our behalf. For this, two leaders in meditation technology have teamed up to launch “a national…
-
Sharegate Escorts Proprietary Information to Enterprise-friendly Platforms
PREVIOUSLY PUBLISHED TO TMCNET’S OFFICE365TODAY At a time when less is becoming more, we’re seeing the tech industry shift to efficiency and centralization. This week, Sharegate released a tool that will most likely gain popularity over the next few months. This tool, like so many others, is promising on better collaboration, communication and productivity. But, most importantly, as cloud-vested as it is, it is focused on ownership and security. First of all, we need to acknowledge David Roe at CMS Wire for filling us in on the smaller details of this new innovative tool. Next we have to explain why this tool is so important. Let’s break it down. Sharegate…
-
AT&T & VoLTE Pairs Clearer Calls with Simultaneous Web Browsing
PREVIOUSLY PUBLISHED TO TMCNET’S TELECOM SIGNALING RESOURCE CENTER Combining our favorite features from Facebook, Google Hangouts, Skype and iPhone systems, AT&T has been rolling out its new VoLTE service, which currently reaches more than 27 million subscribers in the United States. Allowing us to engage in improved calling quality, we are now able to utilize our LTE networks while in HD. AT&T has been busy bringing simultaneous delivery of LTE connections to our communications needs. Broadening the range of frequency for voice, clearer conversations are now made possible. This means that you are less likely to hear someone ask you to repeat what you just said. Customers will also…
-
Business VoIP Enhances the Customer Experience
PREVIOUSLY PUBLISHED TO TMCNET’S BUSINESS VOIP Cutting costs for businesses, while allowing flexibility to the professional world, cloud contact centers have been becoming increasingly beneficial to enterprises all over the planet. Not only has cloud collaboration pushed regional boundaries, but it has also cut expenses for travel that otherwise would have meant lost time of department heads and leaders, who are instrumental in leading various teams around the country. Cloud contact centers allow innovative moves towards conference calling and unified communications directly from the cloud. Business VoIP is made possible through these systems, often saving call centers and business operations up to 60% in costs of traditional phone systems. Additionally,…
-
The Difference Between Enterprise and Mid-Size Customer Service Solutions and Why Aspect is a Big Deal
PREVIOUSLY PUBLISHED TO TMCNET’S OMNI-CHANNEL CUSTOMER ENGAGEMENT As decent-sized business, expanding services to overseas clientele, you might wonder how you fit into “the mix.” Is your company considered a mid-sized business? Or, is it an enterprise? Both come with distinctive needs, and yet it always comes down to whatever it is that the business is looking to achieve. When understanding which grade of solutions your business requires, take a step back and analyze your business. Identify your direct needs – and what solutions would best help your business to excel. The same is no different from customer service solutions. What you will find out is quite surprising, really. In a…