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ShoreTel Expands Globalization Growth Through HYBRID System and Voxbone Partnership
PREVIOUSLY PUBLISHED TO TMCNET’S UNIFIED COMMUNICATIONS ShoreTel, provider of unified communications solutions and phone systems, has decided to partner with Voxbone in extending the reach of its Cloud PBX Service. Voxbone is a global provider of virtual local and business-centric telephone numbers, serving both individual and enterprise consumers. Impacting global expansion strategies, ShoreTel’s partnership with Voxbone will enhance enterprise operations, by allowing clients to be reached by customers outside of their current territories and markets. ShoreTel recently launched the Connect CLOUD, providing fully hosted management to benefit collaboration and unified communications experiences. This not only establishes a centralized universe for companies working across continents, but it also allows them to…
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As Traditional Media Consumption Shifts, So Do Trends in Social Media Engagement Strategies
A recent study by PQ Media, a market research agency focused on competitive intelligence as it relates to some of today’s top media and technology organizations, disclosed findings that highlight the future of traditional media and how the shift is being led by a highly social Gen-X crowd. Their reports show that 2.1 percent of all traditional media consumption is sure to decrease by 2019. Of course, this figure is conservative. Millennials are known for influencing tech innovations in the workplace. But, the Gen-X audience is the true leader in digital media interests. They spend more than 25.3 hours a week on average, consuming “doubled-up” digital media content. This consumption…
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5 Global Natural Language Processing Trends & Why the Market is Booming
PREVIOUSLY PUBLISHED TO TMCNET’S CALL RECORDING WORLD With content and real-time solutions connecting global audiences today, it was bound to happen: Natural Language Processing (NLP), an artificial intelligence engine that processes communications between human and machine, is showing growth in size and demand. This is happening thanks to continued adoption of productivity tools that are breaking down the barrier between written content and spoken word. In fact, engines have become so complex that they are even able to analyze natural human language and convert it into big data. Future Market Insights recently broke down five trends in the Global Natural Language Processing market that we can expect in the next…
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Empire Access Ditches Legacy Systems, Implements GENBAND
PREVIOUSLY PUBLISHED TO TMC NET’S REAL TIME COMMUNICATIONS GENBAND, provider of real-time communications solutions, recently announced the release of a Network Transformation solution through Empire Access, a state-of-the-art provider of fiber optics. The Network Transformation tool, a software-based solution, has implemented the GENBAND C15 Call Controller in maximizing and upgrading Empire’s communications systems, taking them into the new generation of telecommunications capabilities. The C15 Call Controller has made a name for itself in the past, supporting a variety of standard protocols, interfaces and features that enable both IP and legacy servicing for its Class 5 predecessor that have allowed for better clarity, innovative video calling and call logging abilities and…
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Mitel Seeks to Enhance Mobile Productivity
PREVIOUSLY PUBLISHED TO TMC NET’S WEBRTC WORLD Aimed to meet the growing requirements of a mobile-first world, Mitel has revealed new mobile solutions for real time communications. The new Mitel Mobile Cloud Suite is empowering stronger communication and more productive collaboration amongst enterprise businesses, project teams and small firms. In fact, the suite allows Tier-2 and Tier-3 mobile carriers to provide more effective, rapid and cost-efficient hosting to VoLTE, ViLTE and VoWiFi technologies, in addition to advanced messaging services. The Multi-ID, for example, allows users to easily attach all contact numbers and means of communication to be streamlined into a single device. Users are able to open a native application…
