Jessica N. Abraham | Designer. Writer. Publicist.

19+ Years of Expertise in Digital Marketing, Social Branding and Public Relations.

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  • Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,Video Conferencing, Google Hangouts, Vidyo, WebRTC, Unified Communciations, Google,
    Business,  Technology,  TMC Net Contributions

    A New Standard in CRM for Commerce, Healthcare and Remote Workforces

    December 29, 2015 /

    PREVIOUSLY PUBLISHED TO TMCNET’S WEBRTC SOLUTIONS A sharp increase in online sales shows that consumers are learning to trust brands through interactive experiences and online platforms. A “buy it now” mentality has influenced the demand for most brands to shift the way they do business and often changing the first point of contact between the brand and the consumer. Most importantly, this adoption has led to an increased need to meet the consumer “at the door” with a qualified sales specialist and customer service representative in assisting the consumer in an enriched shopping experience. Last week, VeriShow released an integrated solution that benefits Salesforce Live Agent. This customer service tool…

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    American Psychology Association, Resilience, Stressors, Stress, Psychological Endurance, Psychological Resilience, Public Perception, Coping Mechanisms, Confidence, Interpersonal Relationships, Customer Experience, Client Experience, Customer Service, Client Relations, Customer Support, Sales, Predictive Selling, Behavioral Selling, Organizational Behavior, DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Business Development, Business Expansion, Growth, Rapport, Sales Delivery, Marketing, Advertising, Messaging, Brand Awareness, Campaign Initiatives,

    Resilience and DISC Personality Style

    December 18, 2019
    marijuana 3065612 1920 A new operation in Commerce, California is quickly becoming one of the world's largest next-generation cannabis production facilities. 

    Automating The Future Of Cannabis: How One Enterprise Wants To Lead The Charge Towards Large Scale Manufacturing

    March 8, 2022
    The Vault, Examiner, Always Connected, Connected Devices, IoT, Internet of Things, Warables, Geo-Locational Marketing, GPS, QR Codes, Quick Response, Brand Awareness, Brand SOcial, Social Branding, Breaking News, Push Notifications, Call-to-Action, CTA, Digitial Marketing, Discounts, Incentive Marketing, Loyalty Programs, Loyalty Marketing, Early Adopters, Incentive Marketing, Experiential Marketing, Chat Bots, Internet Marketing, MadMimi, Trumpia, Microblogs, Mobile Advertising, Mobile Marketing, Omnichannel Marketing, Multichannel Marketing, Mobile Presence, Personalization, Remark-a-Mobile, ReverbNation, Shorty Produkshins, Shorty Productions, SMS, Specials, Subscription,

    What’s the difference? Mobile Marketing VS Mobile Marketing

    June 11, 2013
  • Omni Channel Experience, Omni Channel Marketing, Cross-Platform Delivery, Mobile, Web, IoT, Audio, Visual,
    Business,  Technology,  TMC Net Contributions

    Vidyo, Inc. Teams up with Genesys AppFoundry for Interactive Video Service Experience

    December 21, 2015 /

    Previously Published to TMC Net’s Omni-Channel Experience Vidyo recently announced that its patented video conferencing technology will become part of a new marketplace, Genesys AppFoundry, which is poised to provide brands with innovative customer experience solutions. This partnership will allow businesses to enter face-to-face conversation with Genesys contact center agents, providing live human interaction to the customer service experience. “Today, 75 percent of customer journeys start on mobile, web or social and this trend is only accelerating,” said Merijn te Booij, Executive Vice President of Product and Solution Strategy at Genesys. “Response to this digital imperative is increasingly important for companies competing on the battleground of customer experience.” Most businesses…

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    DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Hiring Cycles, Recruitment, Talent Acquisition, Onboarding, Team Building, Leadership, Workforce Optimization, Corporate Development, Business Development, Business Expansion, Growth, Team Building, Culture, Building Remote Teams, Compliances, Roles, Infrastructure, Differences in Opinion, Customer Experience, Client Experience, Customer Service, Client Relations, Customer Support, Sales, Predictive Selling, Behavioral Selling, Organizational Behavior, DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Business Development, Business Expansion, Growth, Rapport, Sales Delivery, Marketing, Advertising, Messaging, Brand Awareness, Campaign Initiatives,

    Top 5 reasons why sales employees quit

    August 30, 2019
    Facebook, FAANG, Facebook Notifications, New Feed, Personalized News Source, Digital Platform Delivery, Social Media, Social Network, Updates,

    Facebook Notifications 2016: The Personalized News Source

    October 27, 2015
    Next Generation Communications, IP Transformation, Advanced Broadband Networks, Digital Lifestyles, Eco-Sustainable Telco Solutions, Dynamic Enterprise, Service Delivery Environment, Advanced Broadband Networks, End to End Transformation, Advanced Business Models, Business Transformation, Services Transformation, Service Delivery Platform, Killer Telco Environment and Managed Telco Services, Next Generation Communications, IP Transformation, Advanced Broadband Networks, Digital Lifestyles, Eco-Sustainable Telco Solutions, Dynamic Enterprise, Service Delivery Environment, Advanced Broadband Networks, End to End Transformation, Advanced Business Models, Business Transformation, Services Transformation, Service Delivery Platform, Killer Telco Environment and Managed Telco Services

    New York City Will Be America’s First Smart City

    January 11, 2016
  • Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,Video Conferencing, Google Hangouts, Vidyo, WebRTC, Unified Communciations, Google,
    Business,  Technology,  TMC Net Contributions

    What the Vidyo VP9 Release Means for WebRTC

    December 1, 2015 /

    PREVIOUSLY PUBLISHED TO TMCNET’S WEBRTC SOLUTIONS With over 37 bugfixes and new added features, Chrome48 is now being enhanced with scalable WebRTC and VP9 updates. As Chrome collaborates with Vidyo to release the new VP9 codec, cross-platform delivery will now allow video calls to take place through the same high quality it always has but with a 40 percent lower bitrate than the previous VP8 codec. This leads to improved HD-calling at the previous bitrate through the WebRTC open source project. The downfall is that it will take up an additional 15 percent of CPU. While the stream may not freeze and lag as much, systems may. Portable devices may…

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    Generation Hemp is a Pure-Play industrial hemp company that focuses on providing sustainability within the industrial hemp sector.

    Is Generation Hemp Now A Leader in Pure-Play Hemp Operations for the Industrial Sector?

    October 28, 2021
    History,Jessica N. Abraham,Mission,Rebranding,Shorty Produkshins,The Vault,Vision,Jessica Abraham, Social Branding, Music, Public Relations, Design Strategy

    How and why Shorty Produkshins is shifting gears in 2016

    January 10, 2016
    NYX, NYC, New York's Best Tech Startups Ranked

    BEST TECH STARTUPS IN NYC, RANKED

    May 17, 2021
  • Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,Video Conferencing, Google Hangouts, Vidyo, WebRTC, Unified Communciations, Google,
    Business,  Technology,  TMC Net Contributions

    Blue Jeans Network Leverages Feedback from Influential Client Base

    November 19, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET’S WEBRTC SOLUTIONS With a mission to “make video communications as easy and pervasive as audio communications are,” Blue Jeans Network continues its journey in “enabling more effective collaboration at work, at home and on the road” through its most recent release of Blue Jeans 3.0. Blue Jeans Networks plans to deliver superior customer experiences, across platforms by streamlining interface integrations, which include Slack, WebRTC Support and Canvas. The goal here is to enrich real-time video experiences for the modern employee. The Blue Jeans Network has estimated an annual consumption of over a billion minutes of face-to-face interaction through their server. It is interesting to note…

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    Customer Experience, Client Experience, Customer Service, Client Relations, Customer Support, Sales, Predictive Selling, Behavioral Selling, Organizational Behavior, DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Business Development, Business Expansion, Growth, Rapport

    6 Ways to Boost Sales by Understanding Your Clients

    January 21, 2019
    Workforce Optimization Software, quality recording, recording software, center recording, voip, call quality, logging, Coordinated Systems, quality recording solutions

    eBay Enterprises Simplifies Omnichannel Controls

    December 3, 2015
    Vending Machines, Hair Extensions, Fashion, Beauty, Franchise, Uber, Crowdsourcing, Product Demand, The Mane Vendor, Digital Pivot, Technology, Technology News, Crowd Sourcing Hair Extensions, Hair Sourcing, Uber of Hair and Fashion, Mane Company, Mane Vendor,Marcella Ellis,

    Spiraled and Pulled Back: ‘Manely’ Inspired by Uber

    September 1, 2015
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