Jessica N. Abraham | Designer. Writer. Publicist.

19+ Years of Expertise in Digital Marketing, Social Branding and Public Relations.

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  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,
    Business,  Technology,  TMC Net Contributions

    Time for an SaaS Update?

    January 14, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S CUSTOMER SUPPORT SOFTWARE It’s no secret – and definitely nothing new – a good help desk is necessary in allowing the corporate world to flourish, one business professional at a time. At smaller companies, Help Desk Support and IT may, in fact, be the same department. But, at larger firms, they are as much the same as night and day. Help Desks are responsible for serving their own internal clientele in the best way possible. They also may serve as the company’s Tech Support department for external customers with incoming concerns with a company’s product lines, services or website functionality. They are often the first point…

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    DORA Metrics -- The State of DevOps 2022, DORA Metrics, Development Velocity, Deployment Frequency, Lead time to Change, MTTR, Mean time to resolution, Change Failure Rate, Reliability, SPACE Framework, Developer Productivity Engineering, Jellyfish, Sleuth, LinearB,

    Startup Obtains Industry-Leading Certification, Continues Focus On The Future Of Engineering Excellence

    November 11, 2022
    DISC Insights, Personality Testing, Persona, DISC Theory, Personality Testing, Hiring, Hiring Cycle, Recruitment, Human Resources, Interviewing, Onboarding, Communication, Assessment

    How to use DISC results during a hiring interview

    March 13, 2019
    Android, iOS, Mobile App, Digital Gadgetry, Digital Pivot, Dog Walker, Dogs, Pet Care, Pet Connection, Pet Sitting, Pet Walker, Pets, Technology, Tech News, American Pet Products Manufacturers Association, APPA, Wearables, Connected Devices, IoT, Internet of Things,Hunter Reed, Cody Dysert, Nashville Entrepreneur Center, Technology News, Walkio, Euthanization, Fur Babies,

    ‘Paws’ For a Minute: New App Makes Owning a Pet Just a Little Bit Simpler

    September 29, 2015
  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,
    Business,  Technology,  TMC Net Contributions

    Sharegate Escorts Proprietary Information to Enterprise-friendly Platforms

    January 13, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S OFFICE365TODAY At a time when less is becoming more, we’re seeing the tech industry shift to efficiency and centralization. This week, Sharegate released a tool that will most likely gain popularity over the next few months. This tool, like so many others, is promising on better collaboration, communication and productivity. But, most importantly, as cloud-vested as it is, it is focused on ownership and security. First of all, we need to acknowledge David Roe at CMS Wire for filling us in on the smaller details of this new innovative tool. Next we have to explain why this tool is so important. Let’s break it down. Sharegate…

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    Examiner,InnovationInterviews,Now Hiring,Remote Hire,Remote Teams,The Vault,Video Conferencing,Voice Advantage,Web Conferencing, Talent Acquisition, Audio-Visual, Human Resources, Onboarding, Interview Process, HRIS, Human Resource Technologies, Tech News, Voice Advantage, HarQen,

    Industry Leader Adding Live and On-Demand Video Interviewing to Current Platform

    March 6, 2014
    APPLICATION, job search, jobs industry, hiring cycle, rejection, no calls back, resume, talent acquisition, employee turnover, seasonal hiring,

    The Job Search: Why aren’t you getting any calls back?

    November 29, 2020
    nouveau monde graphite mining battery metals materials Is it possible for mining methods and environmental sustainability to co-exist on a more intimate level? A Québec, Canada, battery materials company believes that with a higher set of standards and a stronger emphasis on accountability, it’s possible. It says that it is showing the world firsthand what it takes to be environmentally responsible by touching on the social component, the financial performance, and the long-term perspective — regardless of the stigma mining has earned to the contrary.

    Sustainability vs. Extractive Industries – Can They Co-Exist? This Company Thinks So

    November 2, 2021
  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,
    Business,  Technology,  TMC Net Contributions

    How Millennials are Shifting the Cloud Contact Center in 2016

    January 4, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S CLOUD CONTACT CENTER According to Datamark, there are six contact center trends to watch this year. In case you didn’t get the memo, 2016 is already here; and the future of our cloud contact centers will to be reshaped by our millennial generation.  These young, social savvy professionals are hungry for innovation, full of passion and really hate to be tied down. They were born with a silver keyboard glued at the fingertips and are now powering a $2.45 trillion marketplace. Everything powers on. Everything is connected. One thing that often goes unsaid about millennials is that they are truly workaholics. Many of them are content…

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    Tools for Independent Study, Remote Learning, Distance Learning, Virtual Classes, education, elementary, monitoring,

    3 Inexpensive Tools to Monitor Students, Encourage Productivity at Home

    December 1, 2020
    Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care

    The Difference Between Enterprise and Mid-Size Customer Service Solutions and Why Aspect is a Big Deal

    January 6, 2016
    President Joe Biden, Onshoring, Small Business, Business, Technology, Hiring Managers, Startups, Entrepreurs, Entrepreneurship, Clutch, Market Study, Onshoring, American Businesses, American Workforce, Contractors, Non-Exclusivity, Salary, Budget Allocation, B2B Research, Offshoring, Globalization, Buy American Plan, Due, The National Association of Manufacturers, Jay Timmons, Contract to HIre, Temp to Hire, Flexibility, Seasonal Workers, Part Time Workforce, Shipping, Supply Chains, Black Diamond Net, Benefits of Outsourcing for Small Businesses,

    The Benefits of Onshoring to Small Businesses and How Biden’s Plan is Right on Time

    January 29, 2021
  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,
    Business,  Technology,  TMC Net Contributions

    BrightPoint Security Enhances Community-Based Threat Intelligence Capabilities

    December 21, 2015 /

    PREVIOUSLY PUBLISHED TO TMCNET’S CLOUD SECURITY It’s no secret that criminals will always search for ways around even the most advanced security, whether with the mission to takeover, destroy or steal. Cyber attacks are imminent for all businesses that find themselves doing well – or at least appearing to be. Early warning signs aren’t always there to shield businesses from threat; but when they are, BrightPoint Security can provide solutions, intelligence and protections amongst their IT infrastructures and partner ecosystems. BrightPoint Security’s Threat Intelligence Platform provides “automation, curation and the sharing of threat intelligence” amongst enterprises, helping them to shield against cyber attacks based on trends and vulnerability. In the…

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    Nanaya App, Predictive Matchmaking, Love, Relationships, Arrangements, NASA, Science, Personalization, Jet Propulsion Lab Systems Engineer, Rashied Amini, Astrology, Compatibility, Technology, Technology News, Digital Pivot, Digital Gadgetry, Talent Zoo, Love Calculator, NASA, Mathcmaking, Mobile Dating,

    Nanaya App Predicting Love Based on NASA Science

    January 21, 2016
    Teaching Types, Teaching Styles, Learning Styles, Personality Types, Personality Traits, DISC Insights, DISC Personalities, DISC Theory, Education

    DISC personality and teaching style

    October 10, 2019
    Wearable Tech News, Connected Devices, Wearables, IoT, Internet of Things, Dreamcast, Google, VR, AR, XR, Virtual Reality, Augmented Realty, Experience, Technolgy, Technology News, Technology Marketing News, Tech News, TMC Net, TMCNet, Oculus, Google Goggles, Monitoring, Real-Time Communications, Real-Time Monitoring, Wearables Tech, Smart Fashion,

    YouVisit Contributes Major Change to VR Markets

    March 7, 2016
  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,
    Business,  Career Development,  Technology,  TMC Net Contributions

    LinkedIn, CareerBuilder and Indeed Amongst Many Making Big Data Changes to the Job Search Industry for 2016

    December 18, 2015 /

    Previously Published to TMC Net’s World News Column LinkedIn (News – Alert), like so many other job search companies, are reworking their madness to compete against big data analytics. According to TechCrunch reports, LinkedIn will slowly be rolling out changes in the way LinkedIn looks and is currently being used. Actually, only 10% of LinkedIn’s 400 million-member database will get first glance of this platform before the official rollout, which is set for early next year. As for LinkedIn’s main focus for the upcoming New Year, job listings will become more informative and more social, allowing users to compare themselves against previous applicants and employees at the company. More information about…

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    The Vault, Examiner, Fishbat, Mobile Advertising, Mobile Applications, Technology, Mobile Marketing, Apps, Mobile Marketing Action Plans, Small Business

    It’s 2014, and you still have no Mobile Marketing Action Plan? Change that!

    March 6, 2014
    Examiner, The Vault, Florida, Flo-Rida, Beamz, Beamz by Flo Rida, Beamz by FloBeamz, Beamz Interactive, Beats, Beats by Dre, Digital Marketing, DJs, EDM, Electronic Dance Music, Electronica, Electric Daisy, Endorsements, Music, Fort Pierce, Independent Music, Internet Marketing, Live Events, Miami Sound, MIDI, Infrared, Music Creation, Production, Music Production, Music Engineering, Orlando, Prosumer, Audiovisual Gadgets, Technology, Tech News, Recording Equipment, Social Media, Sponsorships, Cross Promotion, Strategic Partnership, Studios, Tallahassee,

    Will “Beamz by Flo Rida” be music to our ears?

    June 18, 2013
    Customer Experience, Client Experience, Customer Service, Client Relations, Customer Support, Sales, Predictive Selling, Behavioral Selling, Organizational Behavior, DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Business Development, Business Expansion, Growth, Rapport, Sales Delivery, Marketing, Advertising, Messaging, Brand Awareness, Campaign Initiatives,

    How to Deliver Your Sales Message

    March 13, 2019
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