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Tech Companies Scrambling to Differentiate Robocalling from Wanted Calls
Previously Published as a World News Report by TMC Net Robocalling is on the rise, and much of it is illegal. Because of this, Robocall blocking is also on the rise. There are obvious positives that come with such a non-intrusive technology. But these technologies are preventing legit calls from coming through, such as prescription pickups and important announcements from the local school district. Not all robocalls are unwanted, so blockers are preventing necessary information from getting to the appropriate party. Nonetheless, these technologies continue to be supported by the Federal Communications Commission (FCC), Federal Trade Commission (FTC ) and telecommunications companies across the country. Calls that would normally connect…
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FTC Success Elusive In Enforcing National Do Not Call Registry
PREVIOUSLY PUBLISHED ON TMCNet’s TELEMARKETING SOFTWARE SITE Every two years, the FTC (News – Alert) is required to report to Congress on the use of a National Do Not Call Registry. This includes complaints and utilization by both businesses and consumers. Gauging how well companies are adhering to guidelines and finding loopholes surrounding current laws, Congress will have a better understanding on which laws are working and which need to be amended in eliminating telephone spam and fraud. The checks and balances system aims at bringing the average American a little more peace of mind at the start of their work day and when sitting at the dinner table. Based on…
