Jessica N. Abraham | Designer. Writer. Publicist.

19+ Years of Expertise in Digital Marketing, Social Branding and Public Relations.

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  • Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,
    Business,  Technology,  TMC Net Contributions

    All Cycles Lead to Unified Customer Service, Enhanced by Automation

    November 30, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET’S REAL-TIME COMMUNICATIONS Survata Research Partners recently carried out a survey on behalf of FollowAnalytics and Gigaom Research on mobile app utilization by enterprise users. A focus group of 450 mobile marketers was surveyed on their mobile activity and the results of mobile marketing in 2015. To better understand the priorities and needs of marketers across some of the world’s most leading brands, the survey sought to find the root of potential issues, as brands adopt “mobile-first and omnichannel” business practices. The goal of this survey was to find new ways to “improve the customer experience, while creating long- term customer value and loyalty,“ elements that…

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    Announcements, Launch, Robocast, Automation, SEO, Automating Social, Technology, The Vault, Browsing,

    Look, Ma! No hands! | Robocast: Automating Social

    April 18, 2015
    team building, career transitions, IT project manager, executive leadership, resumes, job seeker, for hire,

    5 Tips for Transitioning Managers in the World of IT

    July 22, 2019
    BolaWrap, Safely Apprehend Suspects to minimize deadly force

    Could this new Tool Eliminate Deadly Force and Prevent Officer-Involved Deaths?

    June 28, 2021
  • Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,
    Business,  Technology,  TMC Net Contributions

    Avaya and Plantronics Join Forces in the Name of Unified Communications

    November 30, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET’S UNIFIED COMMUNICATIONS In an evolving tech world, contact centers are more powerful than basic call centers, because chatting, e-mailing and texting with a customer base is becoming more effective than traditional calling methods.  By joining forces with Plantronics, Avaya will fill the growing need for simplification in contact centers and unified communications.  According to CNN Money, this partnership kicks off with a focus on compatibility that allows communications professional to utilize Plantronics headsets through Chrome-based contact center applications and includes the Avaya Agent for Chrome, as well as the customer engagement on Avaya application on Google’s cloud-based platform, Drive. The International Customer Management Institute (ICMI)…

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    DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Hiring Cycles, Recruitment, Talent Acquisition, Onboarding, Team Building, Leadership, Workforce Optimization, Corporate Development, Business Development, Business Expansion, Growth, Team Building, Culture, Building Remote Teams, Compliances, Roles, Infrastructure, Differences in Opinion, Compliance, Steadiness

    Expand your Coaching Network with your “Net Worth”

    August 19, 2019
    TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,

    Time for an SaaS Update?

    January 14, 2016
    Conferences,Digital Marketing,Examiner,Fundraising,Home-Based Business,Internet Marketing,Jody Urguhart,Non-Profit Organizations,Online Conferences,Online Event,Orlando,Professional Edge,Small Business,Social Awarness,Social Branding,Social Media,Social Media Awareness,Social Networking,The Vault,Trade Shows,Web Conferences,Webinars,Womanhood,Women in Business,Women on the Edge,Workshops,

    Women on the Edge | Using Social Media for the Pursuit of Passion in Womanhood

    October 15, 2013
  • Call Accounting, Telecom Cost Management, Telecommunications, ISI, Call Recording, Content Management, Mobile, Connected Devices, Unified Communications,
    Business,  Technology,  TMC Net Contributions

    Sorry, Eavesdroppers: BlackBerry SecuSUITE Delivers Government-level Security to Mobile

    November 23, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET’S CALL RECORDING As BlackBerry continues fulfilling pre-sales of a November 6 release of BlackBerry Priv, CrackBerry, the survivors’ guide to everything Blackberry, fills us in on BlackBerry’s SecuSUITE for Enterprise app. This app will be available later this week for BlackBerry 10, Android and iOS. This app is structured to allow VoIP technology to conduct secure, untapped conversations across the globe. This security is set at the maximum security level. BlackBerry, still considered a leader in the Enterprise and business ecosystem, is moving just one step further in reviving a brand so harshly abused during the rise of iPhone and Android devices. In its plan…

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    Matthew Zachary, WeDidIt, Crowdfunding, Healthcare IT, Mobile App, Apps, Technology, Tech News, Cancer Survivors, Instapeer, Social Media, Emotional Support, The Vault, Examiner, Social Awareness, Stupid Cancer, Cancer Patients, Community, Niche Networks, Family, Families, Kids, Teens, Children, Education

    Stupid Cancer’s Instapeer App supports young adult cancer victims via “Social”

    October 15, 2013
    Ad Spending,Archives,Digital Marketing Solutions,Digital Media,Examiner,Internet Marketing Orlando,Internet Marketing Punxsutawney,Market Projection,Market Trends,Marketing Trends,Mobile Advertising,Mobile Marketing,Omnichannel Marketing,Streaming TV,Technavio,Technology,Television Ad Spending,The Vault,Traditional Media

    Technavio predicts significant trends in television ad-spending through 2019

    April 3, 2016
    TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,

    ThinkingPhones Acquires Fuze to Enhance UCaaS Experiences

    November 18, 2015
  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,
    Business,  Technology,  TMC Net Contributions

    2015 Report Reaffirms Contact Center Business Model

    November 23, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET’S CLOUD CONTACT CENTER Last week, The Sander’s Retail Insights report was released. It reinforced a lot of common sense assumptions, but it also gave us deeper insight on just how important customer service is and why. Through their report, “Click & Collect, Contactless and Customer Service: What We Learned From the Retail Insights Survey 2015,” Business 2 Community highlighted important points that can also be found in this Sanderson’s Retail Insights 2015. They remind us that, to remain competitive in today’s market, we have to must the customer experience memorable.  This also may mean evolving our business for accommodation. In fact, Business 2 Community suggests…

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    Contests,Content Development, Tech News, Technology, Technology News, Content, Customer Experience,Demand,Digital Pivot,Downloads,Exclusivity,Gamification,Giveaways,Incentive-Based Selling,Interaction,Marketing,Mobile Advertising,Mobile App Development,Mobile Marketing,Niche Markets,Personalization,Popularity,Sales,Sampling,Stud,ySurvey,Talent Zoo,Technology,Testing,U,IUser Experience,UX,Compulsive Behavior,Connected Devices,Consumer Interests,Convenience,Couponing,Digital Pivote,Commerce,Exclusive Offers,Locational Shopping,Maryann Moschides,Mobile Advertising,Mobile Incentives,Personalized Experiences,Scanbury Shopper Survey,Shopper Experience,Shopping Habits,Study,Talent Zoo,Behavioral Analysis, Personality Types, Personality Traits,Technology News, DIgital Pivot, Tech, Technology News, Technology,

    Rapid Adoption of Wearables Reflects Personality, Loyalty, and Convenience

    February 3, 2016
    Apple, iPad, iPhone, FAANG, The Vault, Examinier, Announcements, Launch, CES, HandScape, HandyCase, Technology, Tech News, Innovative, Mobile Device, Multisensory, Touch Screen,

    See-Through Technology Features New Possibilities

    October 13, 2015
    Cloud Computing Magazine, AWS, Cloud, Cloud Computing, Explained, Key Terms, PaaS, SaaS, Data Science, Deep Learning, Machine Learning,IaaS, Cloud Portability, Remote Access, Security, Vertical Cloud, Consumer Cloud, Server, Network, Hybrid Systems, Multi-Tenancy, Xaas, Anything-as-a-Service, DaaS, PaaS, Software-as-a-Service, Software Applications, Work Solutions, Business Solutions, Enterprise Solutions, Remote Workforce, Productivity, Workforce Optimization, Platform-as-a-Service, Infrastructure-as-a-Service,Flexibility,Private Networks, Virtual Private Networks, VPN, Virtualization,

    Cloud-Based eDiscovery Creating Efficiencies for Law Firms

    January 19, 2016
  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,
    Business,  Technology,  TMC Net Contributions

    Only One-Third of Businesses Have Adopted Cloud-Based, Unified Communications

    November 20, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET  According to XO Communications (News – Alert), “87 percent of decision makers reap higher-than-expected level of benefit from unified communications.” So, what does this mean? This means that when unified forms of communications are put into place, collaboration and productivity is enriched. Through unified communications, people are able to stay in constant contact with one another, ensuring faster, more efficient decision-making and with minimal error. The only problem is, 50 percent of respondents agree with one another when saying that most companies need to invest in better resources for users to adopt these concepts and the training that goes with getting the most out of unified…

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    Jessica N. Abraham Comments Off on Only One-Third of Businesses Have Adopted Cloud-Based, Unified Communications

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    DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Hiring Cycles, Recruitment, Talent Acquisition, Onboarding, Team Building, Leadership, Workforce Optimization, Corporate Development, Business Development, Business Expansion, Growth, Team Building, Culture, Building Remote Teams, Compliances, Roles, Infrastructure, Differences in Opinion,

    Managing remote teams with DISC

    July 13, 2019
    Mocean Mobile, Examiner, The Vault, Mobile Marketing, Mobile Advertising, Data Analysis, Analytics, KPIs, Content Development Strategies, Content Management, Digital Marketing, Internet Marketing, Marketing,Mobile Apps, Technology, Tech News, Productivity, Social Media, Business Intelligence, Data Mining, Competitive Intelligence

    MoceanMobile releases unique, powerful tool in Mobile Advertising and Analysis

    June 16, 2013
    lg magic connection connected devices smart tv smart viewing smart home predictive LG is getting ready to unveil the newest version of their popular webOS Smart TV System at the CES 2016 – the prestigious International Consumer Electronics Show. This Las Vas event takes place each January. So, this will unfortunately not end up under any Christmas trees this year.

    LG Enhances the Home Environment: Another Shift in Smartviewing

    December 22, 2015
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