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FTC Success Elusive In Enforcing National Do Not Call Registry
PREVIOUSLY PUBLISHED ON TMCNet’s TELEMARKETING SOFTWARE SITE Every two years, the FTC (News – Alert) is required to report to Congress on the use of a National Do Not Call Registry. This includes complaints and utilization by both businesses and consumers. Gauging how well companies are adhering to guidelines and finding loopholes surrounding current laws, Congress will have a better understanding on which laws are working and which need to be amended in eliminating telephone spam and fraud. The checks and balances system aims at bringing the average American a little more peace of mind at the start of their work day and when sitting at the dinner table. Based on…
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Revolutionary Trends Shift the Customer Experience, Increasing Brand Loyalty for 2016
PREVIOUSLY PUBLISHED TO TMCNET’S INSURANCE TECHNOLOGY SITE As the year ended, multiple technologies and integrations signified that this is a great time to be a tech or customer service professional. We are now living in a time when you can read social media posts on the sides of your shoes, while simulating a walk on the moon. As a tech professional, you might be striding through your day, because in our lifetime, we have seen technology evolve from prehistoric to futuristic – and it isn’t anywhere close to stopping. As businesses adopt newer technologies and are able to increase quality and productivity they are learning that, just like in traditional…
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What Can Businesses Learn About Omni-Channel Marketing from Signet’s Extensive Brands?
Previously Published to The Mad Marketer Earlier this month, Signet Jewelers acknowledged that omni-channel marketing was a major factor in increased sales for 2016 – and especially for end of year holiday shopping. In fact, they claim that it has, according to The Wall Street Journal, “Amazon-proofed” their endeavors. In the eight weeks leading up to Christmas, this Bermuda-based diamond retailer grew its sales by 5 percent in comparison to previous years. This year, Signet Jewelers has racked in $1.95B, a sharp increase for any business of this caliber. Signet is also known as the umbrella operation for subsidiary group, Sterling, which includes Kay Jewelers, Jared the Galleria of Jewelry,…
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Cloud-Based eDiscovery Creating Efficiencies for Law Firms
PREVIOUSLY PUBLISHED TO TMCNET’S CLOUD COMPUTING MAGAZINE Bloomberg (News – Alert) and many other news outlets are questioning whether or not 2016 is the “year of cloud-based e-discovery.” This makes sense, given that 2015 was the year cloud-based innovations erupted into the mainstream. Experts are predicting that e-discovery will soon adopt and completely immerse itself into the cloud universe. Law firms especially have taken to hosting secure servers externally, eliminating security concerns by hosting on internal servers or breach of privacy in confidential information through access by local IT professionals, who might be tempted to manipulate files and change details in local cases. External cloud servers have become unbiased custodians for…
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Linux Foundation Executive Details 5 Virtual Networking Predictions for 2016
PREVIOUSLY PUBLISHED ON TMCNET’S NFV ESSENTIALS SITE Open source projects have always been in demand, but they have become even more so since our top technologies have allowed for more integration, as opposed to previous “as is” programming. That said, we are seeing one of the biggest growths for open source software development in the area of Networking. Here, network functions virtualization (NFV) is allowing networking to be transformed and is being impacted by open source projects at record speed. As Heather Kirskey, Director of NFV for OPNFV, the Linux Foundation, in a recent blog provides five virtual networking trends to keep an eye on in 2016 as the pace…
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