Previously published on Benzinga HeartCore Enterprises Inc. (NASDAQ: HTCR) is a software-as-a-service (SaaS) solutions provider and leading development company in the enterprise business sector. In February, the company was uplisted to the Nasdaq Stock Exchange and rang the opening bell. Last June, Founder and CEO Sumitaka Kanno was honored with the Top 100 Tech Innovators & Influencers Award at InterCon Las Vegas for his significant and tangible contributions to the world of technology. HeartCore already […]
CXM Software Creator Just Uplisted Last Month — Here’s What You May Want To Know
Previously Published on Benzinga HeartCore Enterprises Inc. (NASDAQ: HTCR) is a software-as-a-service (SaaS) solutions company that says it believes in making its customers and employees happy. The focus of many of its products is based on knowing the customer. When listing the three steps for successful digital marketing, HeartCore states that it emphasizes the need to know your customers, support them and keep them engaged. Who Is HeartCore Enterprises, Anyway? Headquartered in Tokyo, Japan, with offices […]
Vision in Sight — Vuzix Outlines Ultra-Sleek Lineup of Smart Glasses, CES 2022 Presence, and Partnerships
Previously Published to Benzinga It’s a new year, and 2022 may just become the Year of the Meta with virtual reality (VR), augmented reality (AR), and extended reality (XR) around every corner. Vuzix Corp. (NASDAQ: VUZI) is arguably no exception, leaving 2021 with a bang and entering the new year fresh-faced and making moves. The company is a leading supplier of smart glasses and AR technologies, developing innovative products primarily focused on enterprise markets. This includes […]
Striata’s New SDR Enforces Privacy in Cloud-Based Systems
Previously published to TMC Net’s Cloud Computing Magazine For those migrating to cloud-based systems, there has been slight hesitation where security is concerned. Within reason, there are many companies that are more precautious when moving proprietary and confidential information to a “free for all” type of platform. Then, there are those that realize cloud-systems may actually be more secure than their own in-house servers, and enjoy the benefits of monitoring and lockout. Likewise, there are […]
Mitel Seeks to Enhance Mobile Productivity
PREVIOUSLY PUBLISHED TO TMC NET’S WEBRTC WORLD Aimed to meet the growing requirements of a mobile-first world, Mitel has revealed new mobile solutions for real time communications. The new Mitel Mobile Cloud Suite is empowering stronger communication and more productive collaboration amongst enterprise businesses, project teams and small firms. In fact, the suite allows Tier-2 and Tier-3 mobile carriers to provide more effective, rapid and cost-efficient hosting to VoLTE, ViLTE and VoWiFi technologies, in addition […]
China Mobile Adopting NFV Solutions to Improve Telecommunications Structure
Previously Published to TMC Net’s NFVZone China Mobile is migrating systems into smarter and more agile networks. To do this, they are adopting the ZTE Corporation’s Network Function Virtualization (NFV), as their means in optimizing networks to allow for faster speeds and better connectivity to user devices. Through this adoption, China Mobile will find that systems are easier to manage. A provider in a country with the highest world population, this seems to be a […]
Time for an SaaS Update?
PREVIOUSLY PUBLISHED TO TMCNET’S CUSTOMER SUPPORT SOFTWARE It’s no secret – and definitely nothing new – a good help desk is necessary in allowing the corporate world to flourish, one business professional at a time. At smaller companies, Help Desk Support and IT may, in fact, be the same department. But, at larger firms, they are as much the same as night and day. Help Desks are responsible for serving their own internal clientele in […]
LiveOps Cloud Platform Acquired by Global Investment Firm
Previously Published to TMC Net’s Cloud Contact Center Global investment firm Marlin Equity Partners has announced it has acquired the LiveOps Cloud Platform. With over $3 billion in managed capital, the firm can now focus on the future of the cloud contact center and customer service solution, adopted by more than 400 companies around the world. Existing investor Presidio Partners was also part of this acquisition, which will allow LiveOps (News – Alert) CEO Vasili Triant […]
For New Orleans 911 Dispatchers, Call Center Efficiency is Life or Death
PREVIOUSLY PUBLISHED TO TMC NET’S CALL CENTER SERVICES Districts all over the United States have sections of their cities that are getting by with minimal coverage to their 911 operations – and, it’s costing lives. Fox 8 New Orleans reports that for one New Orleans dispatch center, City Council members have had enough. They feel their current staff of dispatchers is overworked, underpaid and not able to adequately provide emergency service to the citizens in […]
GAWK, Inc. Acquires Connexum, Will Triple Annual Revenue
PREVIOUSLY PUBLISHED TO TMC NET’S CLOUD CONTACT CENTER GAWK, Inc. is essentially an advanced data center solution with efficient cloud-based servicing and a content delivery network. This week, GAWK announced its acquisition of Connexum. This deal is set to increase annual revenues for the company at an upwards of $6 million. This acquisition will also include Connexum’s wholesale telecommunications carrier with associated product and service lines. All assets of Connexum will now belong to GAWK […]