Jessica N. Abraham | Designer. Writer. Publicist.

19+ Years of Expertise in Digital Marketing, Social Branding and Public Relations.

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  • Screen Shot 2018 11 06 at 1.43.04 AM Future Market Insights recently broke down five trends in the Global Natural Language Processing market that we can expect in the next ten years. Here is a quick look at those:
    Business,  Technology,  TMC Net Contributions

    5 Global Natural Language Processing Trends & Why the Market is Booming

    February 19, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S CALL RECORDING WORLD With content and real-time solutions connecting global audiences today, it was bound to happen: Natural Language Processing (NLP), an artificial intelligence engine that processes communications between human and machine, is showing growth in size and demand. This is happening thanks to continued adoption of productivity tools that are breaking down the barrier between written content and spoken word. In fact, engines have become so complex that they are even able to analyze natural human language and convert it into big data. Future Market Insights recently broke down five trends in the Global Natural Language Processing market that we can expect in the next…

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    Workforce Optimization, Work from Home, remote workforce, Unified COmmunications, Web RTC, Employee Retention, Corporate Culture,

    Improving the Corporate Culture | How to optimize your workforce from a distance

    December 23, 2020
    Reading Challenge,childhood development,childhood education,Children,Content,Contest,dr seuss,dr suess,Early Childhood Development,Early Childhood Education,Early Childhood Literacy,Education,english,Examiner,Fort Pierce,learn to read,macys,market research,marketing research,new kensington,one fish two fish red fish blue fish,Orlando,Pittsburgh,Punxsutawney,Social Contest,The Vault,Viral Marketing

    Marketing for Change: Only 1-in-3 parents read to their children, 8 and under

    June 21, 2013
    DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Hiring Cycles, Recruitment, Talent Acquisition, Onboarding, Team Building, Leadership, Workforce Optimization, Corporate Development, Business Development, Business Expansion, Growth, Team Building, Culture, Building Remote Teams, Compliances, Roles, Infrastructure, Differences in Opinion,

    Five Common Team Behavioral Problems

    June 14, 2019
  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News,Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions, Cloud Computing,Cloud Contact Center,Cloud Solutions,Cloud-based Technologies,Featured Article,Managed Services,SaaS,Telecommunications,Unified Communications,Work at Home, iot, m2m, drone, fog computing, edge computing, smart home, smart city, connected home, smart transportation, wireless, big data, iot power, cloud computing, infrastructure, security, cybersecurity, manufacturing, supply chain, IIoT, industrial IoT, autonomous,Big Data,Cloud Computing,connected home,cybersecurity,drone,edge computing,Featured Article,Featured News,fog computing,IIoT,industrial IoTinfrastructure,IoT,iot power,m2m,manufacturing,Security,Smart City,smart home,smart transportation,supply chain,Technology,Technology Marketing Corporation,Technology News,TMCNet,wireless, Big Data,Business Intelligence,Call Center,Call Center Services,Cloud Contact Center,Competitive Analysis,Competitive Analytics,Competitive Intelligence,Competitive Landscape,Connected,Contact Center,Customer Service,Customer Think,Featured Article,Tech News,Technology Marketing Corporation,Technology News,TMC Net, Acquisitions,CaaS,Cloud Communications,Cloud Computing,Cloud-based Technologies,communications as a service,Featured Article,Fuze,hosted call center,hosted contact center,software as a service,Steve Kokinos,Technology Marketing Corporation,Technology News,ThinkingPhones,TMC Net,voip caas solution,
    Business,  Technology,  TMC Net Contributions

    For New Orleans 911 Dispatchers, Call Center Efficiency is Life or Death

    November 23, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET’S CALL CENTER SERVICES Districts all over the United States have sections of their cities that are getting by with minimal coverage to their 911 operations – and, it’s costing lives. Fox 8 New Orleans reports that for one New Orleans dispatch center, City Council members have had enough. They feel their current staff of dispatchers is overworked, underpaid and not able to adequately provide emergency service to the citizens in specific districts. They are also proposing an amendment that would reallocate funding of between $1 million and $1.5 million to increase staffing and make call taking processes more efficient. “What I heard from the community…

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    CBD Vape, Mood Management, Canopy Growth, Cannabis, Medical Cannabis, Mental Health, Toxic Free Vaping, Healthy Vaping, Health and Wellness,

    Change Your Mood with a Quick Hit: Canopy Growth Launches whisl, First-Ever CBD Vape

    September 15, 2021
    Bolawrap from Wrap Technologies is capable of replacing tazer guns, deadly force and police brutality. It's VR training and simulation is just what the streets need when protecting the innocent.

    Investing in a Solution Means Supporting Change, Contributing to a Better Tomorrow (BolaWrap)

    August 30, 2021
    DISC Hiring, DISC Insights, DISC Personality, Personality Testing, Predictive Hiring, Hiring Cycles, Talent Acquisition, Recruitment,

    How to use DISC for Talent Acquisition

    January 4, 2019
  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News,Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions, Cloud Computing,Cloud Contact Center,Cloud Solutions,Cloud-based Technologies,Featured Article,Managed Services,SaaS,Telecommunications,Unified Communications,Work at Home, iot, m2m, drone, fog computing, edge computing, smart home, smart city, connected home, smart transportation, wireless, big data, iot power, cloud computing, infrastructure, security, cybersecurity, manufacturing, supply chain, IIoT, industrial IoT, autonomous,Big Data,Cloud Computing,connected home,cybersecurity,drone,edge computing,Featured Article,Featured News,fog computing,IIoT,industrial IoTinfrastructure,IoT,iot power,m2m,manufacturing,Security,Smart City,smart home,smart transportation,supply chain,Technology,Technology Marketing Corporation,Technology News,TMCNet,wireless, Big Data,Business Intelligence,Call Center,Call Center Services,Cloud Contact Center,Competitive Analysis,Competitive Analytics,Competitive Intelligence,Competitive Landscape,Connected,Contact Center,Customer Service,Customer Think,Featured Article,Tech News,Technology Marketing Corporation,Technology News,TMC Net, Acquisitions,CaaS,Cloud Communications,Cloud Computing,Cloud-based Technologies,communications as a service,Featured Article,Fuze,hosted call center,hosted contact center,software as a service,Steve Kokinos,Technology Marketing Corporation,Technology News,ThinkingPhones,TMC Net,voip caas solution,
    Business,  Technology,  TMC Net Contributions

    Mobile Technologies Facilitate Evolved Call Center Experiences

    November 17, 2015 /

    PREVIOUSLY PUBLISHED ON TMC NET’S CALL CENTER SERVICES Financial institutions are becoming bold when interacting with clientele through mobile technologies. According to Brian Day of The Members Group, “Long gone are the days when a call center was…well… just a call center.” He breaks down the reality of innovative banking, as many financial institutions are adopting evolving technologies in meeting consumer behaviors where they “ring” most effective. It was once reported that more people own a mobile device than own a toothbrush. And sometimes it seems like more people are willing to share their toothbrush than share their mobile device. For this reason, mobile phones are considered to be very…

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    Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care

    The Difference Between Enterprise and Mid-Size Customer Service Solutions and Why Aspect is a Big Deal

    January 6, 2016
    Examiner,InnovationInterviews,Now Hiring,Remote Hire,Remote Teams,The Vault,Video Conferencing,Voice Advantage,Web Conferencing, Talent Acquisition, Audio-Visual, Human Resources, Onboarding, Interview Process, HRIS, Human Resource Technologies, Tech News, Voice Advantage, HarQen,

    Industry Leader Adding Live and On-Demand Video Interviewing to Current Platform

    March 6, 2014
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    European Brand Expansion: Is it in your brand’s future Marketing Plan?

    June 16, 2013
  • TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News,Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions, Cloud Computing,Cloud Contact Center,Cloud Solutions,Cloud-based Technologies,Featured Article,Managed Services,SaaS,Telecommunications,Unified Communications,Work at Home, iot, m2m, drone, fog computing, edge computing, smart home, smart city, connected home, smart transportation, wireless, big data, iot power, cloud computing, infrastructure, security, cybersecurity, manufacturing, supply chain, IIoT, industrial IoT, autonomous,Big Data,Cloud Computing,connected home,cybersecurity,drone,edge computing,Featured Article,Featured News,fog computing,IIoT,industrial IoTinfrastructure,IoT,iot power,m2m,manufacturing,Security,Smart City,smart home,smart transportation,supply chain,Technology,Technology Marketing Corporation,Technology News,TMCNet,wireless, Big Data,Business Intelligence,Call Center,Call Center Services,Cloud Contact Center,Competitive Analysis,Competitive Analytics,Competitive Intelligence,Competitive Landscape,Connected,Contact Center,Customer Service,Customer Think,Featured Article,Tech News,Technology Marketing Corporation,Technology News,TMC Net, Acquisitions,CaaS,Cloud Communications,Cloud Computing,Cloud-based Technologies,communications as a service,Featured Article,Fuze,hosted call center,hosted contact center,software as a service,Steve Kokinos,Technology Marketing Corporation,Technology News,ThinkingPhones,TMC Net,voip caas solution,
    Business,  Technology,  TMC Net Contributions

    Competitive Analytics Can Save Your Company’s Assets

    November 17, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET’S CALL CENTER SERVICES According to Customer Think, call center performance can be improved by simply applying competitive analytics to both inbound and outbound calling. It’s quite simple, really. Understanding your demographics and what works best with that demographic will close the sale and keep customers satisfied. It will also keep the average handling time down, proving efficiency in the sales and customer service processes. Routing the customer to an agent, who is most likely to understand the need at hand, also creates efficiency and resolves the issue most effectively. In the case of a sales agent, the call may be routed to those who are…

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    IotaComm, IoT, Internet of Things, Smart Buildings, Smart Cities, Finance, Benzinga, Connected, Building Intelligence, Building Analytics,

    This Tool Uses IoT to Turn Old Buildings into Data Powerhouses, Improves Air Quality and Keeps Staff Healthy

    August 27, 2021
    TMC Net, TMCNet, Technology Marketing Corporations, Technology News, Tech News, Mad Marketer, IoT World, NFV Zone, Virtualization, Unified Communications, Call Centers, Contact Centers, Real-Time Communications Web RTC, Call Accounting, Call Recording, Connected Devices, Web Development, Software Development, Mobile Development, Enterprise Solutions,

    Only One-Third of Businesses Have Adopted Cloud-Based, Unified Communications

    November 20, 2015
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    FTC Success Elusive In Enforcing National Do Not Call Registry

    January 26, 2016
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