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Vidyo, Inc. Teams up with Genesys AppFoundry for Interactive Video Service Experience
Previously Published to TMC Net’s Omni-Channel Experience Vidyo recently announced that its patented video conferencing technology will become part of a new marketplace, Genesys AppFoundry, which is poised to provide brands with innovative customer experience solutions. This partnership will allow businesses to enter face-to-face conversation with Genesys contact center agents, providing live human interaction to the customer service experience. “Today, 75 percent of customer journeys start on mobile, web or social and this trend is only accelerating,” said Merijn te Booij, Executive Vice President of Product and Solution Strategy at Genesys. “Response to this digital imperative is increasingly important for companies competing on the battleground of customer experience.” Most businesses…
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2016 Predictions in Mobile Trending by Appery.io
Previously Published on TalentZoo’s Digital Pivot Who better to make predictions about top trends in mobile app development for 2016 than the development platform Appery themselves? Appery.io has been widely received amongst small to enterprise businesses, with over 300,000 developers and counting. Encouraging productivity in the workspace by facilitating collaboration, communication, and cross-platform connectivity, Appery gives well-educated insight into what we can expect to see in the upcoming year. This comes with the estimation that by 2020, we will also see over 26 billion IoT devices connecting professionals across enterprises all over the world. 1. “Hybrid HTML5 development will gain enterprise momentum.” Appery points out that native apps are much more…
