Jessica N. Abraham | Designer. Writer. Publicist.

19+ Years of Expertise in Digital Marketing, Social Branding and Public Relations.

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  • Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care
    Business,  Technology,  TMC Net Contributions

    The Difference Between Enterprise and Mid-Size Customer Service Solutions and Why Aspect is a Big Deal

    January 6, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S OMNI-CHANNEL CUSTOMER ENGAGEMENT As decent-sized business, expanding services to overseas clientele, you might wonder how you fit into “the mix.” Is your company considered a mid-sized business? Or, is it an enterprise? Both come with distinctive needs, and yet it always comes down to whatever it is that the business is looking to achieve. When understanding which grade of solutions your business requires, take a step back and analyze your business. Identify your direct needs – and what solutions would best help your business to excel. The same is no different from customer service solutions. What you will find out is quite surprising, really. In a…

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    Renewable Energy, Solar Panels, Clean Energy 2030, Benzinga, SinglePoint, Jessica Abraham

    An Empire For Solar Discovery And Education In The Making? SinglePoint Reports Building Out Network For Clean Air And Green Energy Efficiency

    March 17, 2022
    Healthcare Apps, Unified Communications, WebRTC, IoT, RFID, Healthcare Solutions, RTC, Web RTC, Real Time Communications, Unified Communications, Remote Collaboration, Enterprise Collaboration, Enterprise Solutions, Business Solutions, Contact Center, Remote Workforce, TMC Net, TMCNet, Technology News, Tech News, Technology Marketing News,

    Real-Time Messaging: To Be or Not to Be Productive

    March 18, 2016
    Bolawrap from Wrap Technologies is capable of replacing tazer guns, deadly force and police brutality. It's VR training and simulation is just what the streets need when protecting the innocent.

    Investing in a Solution Means Supporting Change, Contributing to a Better Tomorrow (BolaWrap)

    August 30, 2021
  • Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care
    Business,  Technology,  TMC Net Contributions

    Resolve to Keep Your Customers Happy in 2016

    January 4, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S OMNI-CHANNEL CUSTOMER ENGAGEMENT As productivity literally falls into our hands, and technologies allow for better integration of our most precious business tools, cloud contact centers are working hard to plan their roadmap for 2016. While some of us have been working diligently through the holiday season, many of are returning to the control boards for the first time since last year! As we enter 2016, many of us are ambitious and excited about what is rumored to come. We have set goals through resolutions of things we are inspired to achieve – and we will. Aspect (News – Alert), a developer of omni-channel customer engagement solutions, did…

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    AR,Augmented Reality,Construction,Google Glass,Google Goggles,Logistics,MA Labs,Maintenance Assistant,Operations Management,Project Management,Shipping,supply chain,Technology,Technology News,Virtual Reality,VR,WarehouseXR,ag

    MA Labs Announces Maintenance Assistant

    September 15, 2016
    Charity,Donations,Event Invites,Event Marketing,Examiner,Fundraising,Industry Tools,Live Events,Non-Profit Organizations,RSVP,The Vault,Ticket Sites,TicketForce,Marketing Tools,Web Tools, Ticket Kiosks, Events with a Cause,

    Event with a cause: TicketForce unveils new implementation tool for non profits

    December 23, 2013
    IotaComm, IoT, Internet of Things, Smart Buildings, Smart Cities, Finance, Benzinga, Connected, Building Intelligence, Building Analytics,

    This Tool Uses IoT to Turn Old Buildings into Data Powerhouses, Improves Air Quality and Keeps Staff Healthy

    August 27, 2021
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