Jessica N. Abraham | Designer. Writer. Publicist.

19+ Years of Expertise in Digital Marketing, Social Branding and Public Relations.

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  • Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care
    Business,  Technology,  TMC Net Contributions

    The Difference Between Enterprise and Mid-Size Customer Service Solutions and Why Aspect is a Big Deal

    January 6, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S OMNI-CHANNEL CUSTOMER ENGAGEMENT As decent-sized business, expanding services to overseas clientele, you might wonder how you fit into “the mix.” Is your company considered a mid-sized business? Or, is it an enterprise? Both come with distinctive needs, and yet it always comes down to whatever it is that the business is looking to achieve. When understanding which grade of solutions your business requires, take a step back and analyze your business. Identify your direct needs – and what solutions would best help your business to excel. The same is no different from customer service solutions. What you will find out is quite surprising, really. In a…

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    Android,CES,Connected Gym,Connected Run,Consumer Electronics Show 2016,Creative Technologies,Design-Driven,Digital Pivot,First Music Activated Treadmill,Connected Devices,IoT, Internet of Things,Peloton,Google Maps,Nautilis,Interactive Treadmill,MyWellness Cloud,Running Music,Street View,Talent Zoo,Technogym,Technology,Technology News,UNITY,World of Health and Fitness,Digital Gadgetry, Digital Pivot,

    The World’s First Music-Activated Run to Debut at CES 2016

    January 5, 2016
    BolaWrap, Safely Apprehend Suspects to minimize deadly force

    Could this new Tool Eliminate Deadly Force and Prevent Officer-Involved Deaths?

    June 28, 2021
    Customer Experience, Client Experience, Customer Service, Client Relations, Customer Support, Sales, Predictive Selling, Behavioral Selling, Organizational Behavior, DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Business Development, Business Expansion, Growth, Rapport, Sales Delivery, Marketing, Advertising, Messaging, Brand Awareness, Campaign Initiatives,

    Benchmark performance for sales excellence with DISC

    September 2, 2019
  • Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care
    Business,  Technology,  TMC Net Contributions

    Resolve to Keep Your Customers Happy in 2016

    January 4, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S OMNI-CHANNEL CUSTOMER ENGAGEMENT As productivity literally falls into our hands, and technologies allow for better integration of our most precious business tools, cloud contact centers are working hard to plan their roadmap for 2016. While some of us have been working diligently through the holiday season, many of are returning to the control boards for the first time since last year! As we enter 2016, many of us are ambitious and excited about what is rumored to come. We have set goals through resolutions of things we are inspired to achieve – and we will. Aspect (News – Alert), a developer of omni-channel customer engagement solutions, did…

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    Jessica N. Abraham Comments Off on Resolve to Keep Your Customers Happy in 2016

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    Cloud Computing Magazine, AWS, Cloud, Cloud Computing, Explained, Key Terms, PaaS, SaaS, Data Science, Deep Learning, Machine Learning,IaaS, Cloud Portability, Remote Access, Security, Vertical Cloud, Consumer Cloud, Server, Network, Hybrid Systems, Multi-Tenancy, Xaas, Anything-as-a-Service, DaaS, PaaS, Software-as-a-Service, Software Applications, Work Solutions, Business Solutions, Enterprise Solutions, Remote Workforce, Productivity, Workforce Optimization, Platform-as-a-Service, Infrastructure-as-a-Service,Flexibility,Private Networks, Virtual Private Networks, VPN, Virtualization,

    Striata’s New SDR Enforces Privacy in Cloud-Based Systems

    February 29, 2016
    Medtech Cardiac Monitoring Device, Wearable, Biotricity, Bioflux, Samsung, Watch4,

    Biotricity Reports Q1 Earnings at 290% for FY2022

    September 2, 2021
    LG, Google, Strategic Partnership, Video Games, Gaming, OLED, Gaming Markets, Xbox, PS5, Web 6.0, Web 5.0, Cloud Gaming, Vizio, Sports Programming, Cord Cutting, webOS, Smart TVs, Stadia, Stadia Gaming, Google TV, webOS 6.0, webOS 5.0, LG Electronics Home Entertainment Company, Lee Sang-woo, Business Strategy, Cyberpunk 2077, NBA 2K21, NBA 2K22, Assassin's Creed Valhalla, Watch Dogs Legion, Independent Games, 4k, HDR, XBox Series X, Sony, Jessica N Abraham, Jessica Abraham, tEQlife, News Break, Gaming Industry, FAANG,

    LG and Google Partner, Bringing Stadia Gaming to OLED | Could outperform Xbox, PS5 in Global Gaming Markets

    January 25, 2021
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