Jessica N. Abraham | Designer. Writer. Publicist.

19+ Years of Expertise in Digital Marketing, Social Branding and Public Relations.

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    A New Standard in CRM for Commerce, Healthcare and Remote Workforces

    December 29, 2015 /

    PREVIOUSLY PUBLISHED TO TMCNET’S WEBRTC SOLUTIONS A sharp increase in online sales shows that consumers are learning to trust brands through interactive experiences and online platforms. A “buy it now” mentality has influenced the demand for most brands to shift the way they do business and often changing the first point of contact between the brand and the consumer. Most importantly, this adoption has led to an increased need to meet the consumer “at the door” with a qualified sales specialist and customer service representative in assisting the consumer in an enriched shopping experience. Last week, VeriShow released an integrated solution that benefits Salesforce Live Agent. This customer service tool…

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