Jessica N. Abraham | Designer. Writer. Publicist.

19+ Years of Expertise in Digital Marketing, Social Branding and Public Relations.

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  • Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care
    Business,  Technology,  TMC Net Contributions

    The Difference Between Enterprise and Mid-Size Customer Service Solutions and Why Aspect is a Big Deal

    January 6, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S OMNI-CHANNEL CUSTOMER ENGAGEMENT As decent-sized business, expanding services to overseas clientele, you might wonder how you fit into “the mix.” Is your company considered a mid-sized business? Or, is it an enterprise? Both come with distinctive needs, and yet it always comes down to whatever it is that the business is looking to achieve. When understanding which grade of solutions your business requires, take a step back and analyze your business. Identify your direct needs – and what solutions would best help your business to excel. The same is no different from customer service solutions. What you will find out is quite surprising, really. In a…

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    Contests,Content Development, Tech News, Technology, Technology News, Content, Customer Experience,Demand,Digital Pivot,Downloads,Exclusivity,Gamification,Giveaways,Incentive-Based Selling,Interaction,Marketing,Mobile Advertising,Mobile App Development,Mobile Marketing,Niche Markets,Personalization,Popularity,Sales,Sampling,Stud,ySurvey,Talent Zoo,Technology,Testing,U,IUser Experience,UX,Compulsive Behavior,Connected Devices,Consumer Interests,Convenience,Couponing,Digital Pivote,Commerce,Exclusive Offers,Locational Shopping,Maryann Moschides,Mobile Advertising,Mobile Incentives,Personalized Experiences,Scanbury Shopper Survey,Shopper Experience,Shopping Habits,Study,Talent Zoo,Behavioral Analysis, Personality Types, Personality Traits,Technology News, DIgital Pivot, Tech, Technology News, Technology,

    Study Shows Mobile Incentives & Convenience Influence Shopping Habits

    January 26, 2016
    Mocean Mobile, Examiner, The Vault, Mobile Marketing, Mobile Advertising, Data Analysis, Analytics, KPIs, Content Development Strategies, Content Management, Digital Marketing, Internet Marketing, Marketing,Mobile Apps, Technology, Tech News, Productivity, Social Media, Business Intelligence, Data Mining, Competitive Intelligence

    MoceanMobile releases unique, powerful tool in Mobile Advertising and Analysis

    June 16, 2013
    Top Tech Startups San Fransciso

    BEST TECH STARTUPS IN SAN FRANCISCO, RANKED

    August 11, 2021
  • Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care
    Business,  Technology,  TMC Net Contributions

    Resolve to Keep Your Customers Happy in 2016

    January 4, 2016 /

    PREVIOUSLY PUBLISHED TO TMCNET’S OMNI-CHANNEL CUSTOMER ENGAGEMENT As productivity literally falls into our hands, and technologies allow for better integration of our most precious business tools, cloud contact centers are working hard to plan their roadmap for 2016. While some of us have been working diligently through the holiday season, many of are returning to the control boards for the first time since last year! As we enter 2016, many of us are ambitious and excited about what is rumored to come. We have set goals through resolutions of things we are inspired to achieve – and we will. Aspect (News – Alert), a developer of omni-channel customer engagement solutions, did…

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    DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Team Building, Leadership, Workforce Optimization, Corporate Development,

    Coaching life changes for the passive personality styles

    April 13, 2019
    All Electric Race Series, Ferrari, Tesla, Worksport, Terravis Energy, Polaris, KULR, Greenland Technologies, KULR, Phoenix Startups, Arizona Startups, StartEngine Startups, Battle Approved Motors, The Battle Ground, BAM, Chris James, Racing, Electric Vehicles, EVs, UTVs, Utility Terrain Vehicles, ATVs, All Terrain Vehicles, Glamping, Racing, NASCAR,

    What is a UTV, and Why Might Investing in BAM be a Good Idea?

    July 22, 2021
    Omni-Channel Customer Engagement, Omni-Channel, omnichannel, omni channel, customer engagement, self service, multichannel, mobile customer care

    The Difference Between Enterprise and Mid-Size Customer Service Solutions and Why Aspect is a Big Deal

    January 6, 2016
  • iot, m2m, drone, fog computing, edge computing, smart home, smart city, connected home, smart transportation, wireless, big data, iot power, cloud computing, infrastructure, security, cybersecurity, manufacturing, supply chain, IIoT, industrial IoT, autonomous
    Business,  Technology,  TMC Net Contributions

    A Connected Experience Capitalizes on the Power of Wi-Fi

    November 30, 2015 /

    PREVIOUSLY PUBLISHED TO TMC NET’S IOT EVOLUTION A connected experience platform, Aerohive Networks’ new suite of enterprise technologies has been released that is designed to enable businesses to, according to Yahoo! Finance, “unlock the future potential of Wi-Fi” through its cloud networking architecture. “The intersection of mobility and cloud networking gives every organization the chance to transform how they serve their customers,” said David Greene, SVP and CMO, Aerohive Networks.   “Our Connected Experience platform and next generation of cloud networking enables businesses to build on the foundation of their Wi-Fi infrastructure to improve customer engagement, create new business insights and drive growth,” said Greene. They are doing this through…

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    DISC Insights, DISC Personality, Personality Type, Corporate Culture, Employee Relations, Persona, Behavioral Analysis, Coaching, Dominance, Influence, Hiring Cycles, Recruitment, Talent Acquisition, Onboarding, Team Building, Leadership, Workforce Optimization, Corporate Development, Business Development, Business Expansion, Growth, Team Building, Culture, Building Remote Teams, Compliances, Roles, Infrastructure, Differences in Opinion,

    Five Common Team Behavioral Problems

    June 14, 2019
    Fintech, startups, insurtech, stock brokerages

    BEST FINTECHS IN SAN FRANCISCO, RANKED

    July 13, 2021
    onferencing, Revolabs, Audio conferencing, Yamaha, Video Conferencing, VoIP, the conferencing zone, TMC Net, TMCNET, Technolgy Marketing News, Technology News, Tech News, Conferences, Seminars, Live Events, WebRTC, UC, Unified Communications, Real-Time Communications

    Video Conferencing Empowers Workers, Grows Businesses

    December 9, 2015
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