PREVIOUSLY PUBLISHED TO TMCNET’S UNIFIED COMMUNICATIONS ShoreTel, provider of unified communications solutions and phone systems, has decided to partner with Voxbone in extending the reach of its Cloud PBX Service. Voxbone is a global provider of virtual local and business-centric telephone numbers, serving both individual and enterprise consumers. Impacting global expansion strategies, ShoreTel’s partnership with Voxbone will enhance enterprise operations, by allowing clients to be reached by customers outside of their current territories and markets. […]
As Traditional Media Consumption Shifts, So Do Trends in Social Media Engagement Strategies
A recent study by PQ Media, a market research agency focused on competitive intelligence as it relates to some of today’s top media and technology organizations, disclosed findings that highlight the future of traditional media and how the shift is being led by a highly social Gen-X crowd. Their reports show that 2.1 percent of all traditional media consumption is sure to decrease by 2019. Of course, this figure is conservative. Millennials are known for […]
5 Global Natural Language Processing Trends & Why the Market is Booming
PREVIOUSLY PUBLISHED TO TMCNET’S CALL RECORDING WORLD With content and real-time solutions connecting global audiences today, it was bound to happen: Natural Language Processing (NLP), an artificial intelligence engine that processes communications between human and machine, is showing growth in size and demand. This is happening thanks to continued adoption of productivity tools that are breaking down the barrier between written content and spoken word. In fact, engines have become so complex that they are […]
Empire Access Ditches Legacy Systems, Implements GENBAND
PREVIOUSLY PUBLISHED TO TMC NET’S REAL TIME COMMUNICATIONS GENBAND, provider of real-time communications solutions, recently announced the release of a Network Transformation solution through Empire Access, a state-of-the-art provider of fiber optics. The Network Transformation tool, a software-based solution, has implemented the GENBAND C15 Call Controller in maximizing and upgrading Empire’s communications systems, taking them into the new generation of telecommunications capabilities. The C15 Call Controller has made a name for itself in the past, […]
Mitel Seeks to Enhance Mobile Productivity
PREVIOUSLY PUBLISHED TO TMC NET’S WEBRTC WORLD Aimed to meet the growing requirements of a mobile-first world, Mitel has revealed new mobile solutions for real time communications. The new Mitel Mobile Cloud Suite is empowering stronger communication and more productive collaboration amongst enterprise businesses, project teams and small firms. In fact, the suite allows Tier-2 and Tier-3 mobile carriers to provide more effective, rapid and cost-efficient hosting to VoLTE, ViLTE and VoWiFi technologies, in addition […]