14 of the Most Common Remote Jobs & Annual Salaries, as According to FlexJobs

remote jobs, remote work, telecommuting jobs, telecommute jobs, part-time jobs, freelance jobs, flexible jobs, flexible schedule jobs

PREVIOUSLY PUBLISHED ON RESUME.ACADEMY’S OFFICIAL BLOG

In a recent press release by the world’s favorite remote jobsearch site, FlexJobs identified “14 of the Most Common Remote Jobs” and the average annual pay per position. This list was based on data gathered from within an ever-growing database of work-at-home positions and key factors were highlighted for each of those positions. Additional data was gathered at PayScale.com, and annual salary data was determined in relation to those factors.

The bottom line is this.

As millennials continue to take the workforce by storm, a preference for out-of-office experiences has become the norm. As opposed to sitting behind a wooden desk in a stuffy office environment, many companies are finding value in providing the younger, more vibrant demographic with a more satisfying work-life balance. Contrary to reports that these professionals are being underpaid, as in contrast to previous generation s , these numbers show that some companies still value their workforce and aren’t against compensating them accordingly.

According to the FlexJobs’ 7th annual survey on remote candidacy, 97% of all applicants said that “a job with flexibility would have either a huge improvement or a more positive impact on their overall quality of life.” 28% percent went on to discuss how they were very willing to take a pay cut in exchange for the option to telecommute. They would rather deal with computer-related issues than wear-and-tear on their vehicles, traffic jams and long trips to a physical office location.

Businesses are finding that happier employees, means increased productivity. Work is taking place in record time and with greater quality, overall. Teamwork is less dreaded, as everyone stays connected through cloud-based systems and always-on technology. Collaboration increases, and performance thrives. Not only that, but they are saving money by cutting costs to overhead expenses and salary expectations.

“With many more job openings than workers to fill them, job seekers can better leverage the current tight labor market to land a job that offers the opportunity to work remotely, which has become a high priority for today’s workforce,” explained Sara Sutton, founder and CEO of FlexJobs. “As leaders in the remote work industry, we want job seekers to be aware that the remote job marketplace covers more than one or two industries, and remote jobs are available across different career levels as well,” she concluded.

FlexJobs revealed that “securing a new job is often cited as a common New Year’s resolution, and with historically low unemployment rates in the U.S., job seekers are in excellent positions to find a job with a flexibility that helps them better achieve work-life balance, such as those that offer work-from-home options.” They went on to discuss the fact that “77% of workers said they’d be more likely to accept a job offer if they knew they could work remotely at least some of the time.” FlexJob helps job seekers find remote opportunities on both a full-time and part-time basis.

RESEARCH BY FLEXJOBS.COM:

1.     Account Manager | Average: $52K/year
Account managers can be found at a variety of companies. Their tasks typically involve managing client accounts and relationships. Account managers may ensure client deliverables are met by running status meetings or giving presentations. Some account manager roles may involve sales and travel.

2.     Accountant | Average: $50K/year
Accountants handle a multitude of financial-related tasks such as invoices, billing, taxes, payments, and more. Remote accountants can typically work from home easily utilizing general accounting or company-specific software.

3.     Bookkeeper | Average: $41K/year
Bookkeepers typically prepare financial reports, allocate and verify accounts, reconcile accounts, perform audits, and more. Bookkeepers are often needed to work from home and usually require previous accounting experience.

4.     Business Development Manager | Average: $71K/year
Business development managers typically work to gain new clients and business via phone, emails, in-person meetings, and video calls. Most remote business development managers need to have sales experience, and some positions may require specific knowledge of an industry.

5.     Client Services Director | Average: $87.5K/year
Client services director positions involve handling client relationships. Duties typically include making sales pitches, developing client relationships, and identifying client needs. While there are many remote work offerings, many client services director jobs do require travel.

6.     Customer Service Representative | Average: $37K/year
Remote customer service representatives assist customers via email, phone, chat, or social media. Customer service reps typically find themselves answering product questions, helping resolve problems, and potentially selling services to customers as well.

7.     Developer | Average: $70K/year
Software developers can come with a variety of titles, such as front-end developer, back-end developer, iOS developer, and JavaScript developer, to name a few. Typical duties include programming, developing, and architecting software, websites, apps, or products.

8.     Medical Coder | Average pay $41K/year
Medical coders assign and validate appropriate procedural and diagnostic codes in a medical setting. Specific certifications are often required, such as RHIA, RHIT, CCS, CCS-P, CPC, or CPC-H.

9.     Nurse | Average: $63K/year
Remote nurses provide support via phone or video conferencing to answer patient questions. Some travel to patients’ homes to provide care. Remote nurses need to be excellent communicators and able to coordinate with doctors and other medical professionals in a virtual capacity.

10.   Online Tutor | Average: $35K/year
Remote tutors are needed for all grade levels, including college. Tutoring can be conducted via phone, email, or video chat and a bachelor’s degree or expertise in the subject being tutored is typically required.

11.   Speech Language Pathologist | Average: $60K/year
Speech-language pathologists provide speech therapy services by conducting evaluations, creating treatment plans, and writing progress reports. Remote speech pathologists are most often hired by medical or educational companies and utilize online software and video conferencing to perform tasks from home.

12.   Teacher | Average: $46K/year
Remote teachers utilize online platforms to teach students via video or voice. Much like in-person teachers, virtual teachers may grade student work, hold conferences with parents, and provide one-on-one student assistance.

13.   Virtual Assistant | Average: $35K/year
Virtual assistants provide administrative support to individuals, teams, or companies. Some tasks include handling correspondence, answering phones, booking travel, helping customers or clients, and more.

14.   Writer | Average: $49K/year
A quintessential work-from-home job, writers can find jobs writing on a wide variety of topics and for a wide variety of companies. Those wanting freelance or part-time options can find a plethora, while full-time employee positions exist as well.

Disclaimer: All job descriptions were provided by FlexJobs.com and unaltered to provide our readers with more accurate insight, directly from the source.

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Burnt-out Teams Lead to Turnover without a KISS Strategy

Cloud Contact Center | TMC Net

Previously Published to TMC Net’s World News

Capella University (NewsAlert) has released a 2015 State of the Industry report that breaks down how businesses are spending over $1200 a year on employee training and development. Employees are spending 32 hours per year in training associated with managerial and supervisory positions, mandatory training and compliances. While it is never a bad idea to provide development opportunities to your internal teams, what are you doing to keep them?

According to TechTarget, “Employee engagement strategy improves the customer experience.” In fact, more businesses have placed employee engagement strategy on their “to do” lists than ever before. They have realized that the most important element in truly optimized customer experience starts with the employees, who are now being considered customers themselves.

With continuous turnover, many companies train employees that don’t stick around long enough to provide a great return on investment. With a revolving door, companies lose resources to time, training dollars and customer loyalties. Without a justifiable ROI, providing employee perks is simply a waste of funds. Training, which is required to keep employees at their highest potential, is limited. And companies are less willing to hire entry-level professionals.

The problem is, these businesses are realizing that the entry-level professional is the new millennial generation, which is shaping the world with globalization and technology innovations. So, they are returning to the drawing board to figure out how they may better serve the servers.  The underlying answer to many issues in the workforce just so happens to be employee tenure.

With contact centers blossoming for enterprise businesses, they are learning that many contact center representatives are feeling that their jobs are too redundant, taking up too much time, are too complex for basic tasks or simply aren’t satisfying their need for immediacy. Because many of these employees grew up with technology, completing a task in more than one click is just doing too much. The employee experience is everything. In fact, understanding your employee base will allow you to minimize turnover and increase engagement.

By understanding the average consumer, we notice a trend in abandonment when consumers lose patience, focus and care for a system that is too complex or just doesn’t perform well. Lags make them switch channels, and pauses lead them to refresh. Entering the same data into multiple systems has led to this issue. 

Without the adoption of centralized systems and single user interfaces, the employee is faced with repetitive action across platforms until they finally reach their destination. If it’s not immediate, they don’t want it. If a job isn’t satisfying, they are quick to leave. And, what does that do for the employer? …Nothing but waste time! K.I.S.S. Keep It Simple Stupid!

In fact, how can a contact center evolve if the representatives leave at the first hiccup? How can contact centers better serve the customer experience if the employees can’t focus? How will the customers be satisfied if the employees don’t care? How is this affecting our pockets as employers? How is this affecting the evolution of our contact centers? There are so many questions and only a few answers.

Toggling between systems is not the answer. Streamlining processes and adopting more efficient technologies, however, might be the answer. But, equipping our teams with tools that make sense to them is definitely the answer.

With the integration of many third-party vendors, many of our omnichannel systems are seeing an increase in productivity, communication and collaboration… even on the go! Team members are enjoying the ability to work together, and they are providing effective even while outside the office. Developing an employee to become even better makes sense. A happy employee is a productive employee.

Productive team members teach each other. The need for basic training becomes less of an issue. The finance, instead, is there to provide training that will allow employees to become power teams, working together on behalf of a common goal.

Allowing representatives to focus on the customer, as opposed to complex systems, makes all the difference in the world. It allows them to quickly diffuse escalating situations and solve problems. It cuts call times down, and it increases the number of customers serviced in particular amount of time – without burning out our workforce. In 2016, we will most definitely see an increase in customer satisfaction. We will see happier employees, as well.

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